Planner Coordinator

Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life.

Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth’s natural resources.

Join nearly 18,000 Metsonites worldwide, each bringing unique expertise and experience to positive change. At Metso, you’re supported by a growth culture built on safety, wellbeing, inclusion and collaboration.

This is your opportunity to make an impact and rise above the possible.

Job posting end date: 08/19/2026

Introduction

We are looking for a Planner Coordinator to join our Market Area Sales and Service Mexico team. You will be responsible for coordinating project activities, supporting project execution, and ensuring effective communication between customers, internal teams, and stakeholders. You will assist with project planning, scheduling, progress tracking, documentation, and coordination of resources to ensure projects are delivered successfully, you will report to the Manager, Field Service Mexico.

Team you belong to

You will join a team of Field Service experts dedicated to providing solutions to Sales Manager and Customers 
We collaborate closely with internal stakeholders, such as Sale Account Managers and Direct Customers. Our team culture is all about providing the best solutions for the customer and internal stakeholders.  The members in our team are in Mexico. 

What you’ll do:

• Resource Scheduling & Planning: Oversee the efficient scheduling of resources, ensuring seamless coordination of field service operations.
• Procurement & Supply Chain Management: Manage the purchasing process for necessary materials, tools, consumables, and third-party services to ensure timely and cost-effective operations.
• Logistics Coordination: Handle travel logistics for trucks and pick-up services, ensuring timely arrivals and deliveries for field service teams.
• Agenda & Operations Management: Keep the weekly agenda up-to-date, aligning resources and schedules for optimal productivity and service delivery.
• FSM Work Order Management: Ensure all Field Service Management (FSM) work orders are created, processed, and scheduled according to company standards and best practices.
• Key User & Training Role: Take on the role of FSM system key user. Provide hands-on training, support, and troubleshooting for field service personnel, ensuring effective system utilization and adherence to processes.

What you’ll bring:

• Experience coordinating and managing service schedules, resource allocation, and project timelines.
• Monitor project progress and ensure activities are completed according to plan.
• Serve as the main point of contact between customers, field personnel, and internal departments.
• Prepare and maintain planning reports, schedules, and performance metrics.
• Track work orders, service requests, and project milestones.
• Identify scheduling conflicts and implement solutions to optimize resources.
• Support inventory planning and material availability for ongoing projects.
• Ensure compliance with company procedures and customer requirements.
• Assist in forecasting workload and planning future resource needs.
• Maintain accurate records and documentation within company systems.

What’s in it for you

At Metso, you will combine meaningful work with opportunities to learn, grow, and make an impact in a supportive and inclusive environment. You’ll be part of a global team where collaboration, wellbeing, and continuous learning are part of everyday work.

We support your growth and wellbeing by offering:

• Purpose‑led work: Contribute to enabling sustainable modern life and transforming the industry.
• Wellbeing: Access to occupational healthcare, wellbeing programs, and supportive services.
• Rewards: Competitive compensation and a global incentive program tied to business and performance targets.
• Flexibility: Hybrid working possibilities to support balance and productivity.
• Growth: Learning opportunities, mentoring, internal mobility, and global collaboration.
• Culture: A caring, collaborative, and inclusive workplace committed to helping you thrive.

When joining Metso in the Mexico, you can also benefit from:

• Competitive benefits plan
• Healthy living rewards
• Mental wellbeing services
• Annual leave starting at 15 days per calendar year
• Engagement surveys
• Global incentive program tied to business and performance targets

Get in touch

Want to rise above the possible with us? Click “Apply now” to submit your application.

For more information, please contact Gustavo Garces, Talent Acquisition Specialist, at gustavo.garces@metso.com.

We review applications on an ongoing basis and may begin interviews before the application deadline.
We recognize that highly capable candidates may hesitate to apply unless they meet every listed requirement. If this role excites you, we encourage you to apply even if your experience does not align perfectly with every qualification. You may be exactly the right candidate for the role.

Metso is committed to pay equity and transparent reward practices globally. Compensation information is shared in line with local legislation and applicable recruitment practices.
 

How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.

Metso is headquartered in Espoo, Finland. At the end of 2025 Metso had close to 18,000 employees in around 50 countries, and sales in 2025 were about EUR 5.3 billion. Metso is listed on the Nasdaq Helsinki. 

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