Manager, Project Management LCS, USA

We are seeking a Manager, Project Management, LCS USA (Life Cycle Services) to join our Metso USA team. The Manager, Project Management LCS leads the execution of long-term parts and services contracts including consignment inventory management. This role ensures timely parts delivery, meets customer expectations, and fulfills contract obligations across safety, quality, schedule, and budget targets. Key responsibilities include stakeholder communication, relationship management with customers, suppliers, and internal teams, and oversight of regional LCS Contract Managers to ensure performance and compliance.

This position is mainly located in York, PA, Mesa, AZ, or Brookfield, WI, but we are happy to offer flexible working arrangements. This position could include up to 25% travel.

What you’ll do

• Have direct supervisor responsibility for (4) LCS contract managers.
• Manage LCS, LTSA, consignment contracts, repair contracts, and major field service projects using Metso’s global processes and project management practices.
• Ensure projects meet safety, quality, schedule, budget, and customer expectations.
• Handle SAP (S4 HANA) functions including purchase orders, requisitions, invoicing, cost tracking, and job closeout.
• Lead internal and external project meetings to align objectives.
• Develop and maintain project schedules in coordination with customer, site account manager, engineering, technical sales support, repairs and field service teams.
• Collaborate with technical teams to design tools and procedures needed for project execution.
• Provide technical support and prepare proposals for additional work outside original scope.
• Oversee full lifecycle of service contracts—from sales and negotiation to execution and renewal.
• Serve as primary customer contact, fostering strong relationships and managing scope changes.
• Monitor project costs, approve supplier invoices, manage lessons learned, and drive continuous improvement.
• Collaborate with sales and technical sales support teams to maintain monthly sales forecast.
• Oversee project cost and revenue reporting and month end invoicing, collaborating with finance and accounting when needed. 

Who you are

• Must be fluent in English (speaking, reading and writing).
• Experience in project execution serving mining or other heavy equipment industries preferred
• Project management certification, PMP or other professional degree is preferred
• Solid SAP (S4 HANA) fluency and experience is required
• Salesforce experience is preferred
• Previous managerial experience is preferred, but not required
• Must possess a valid driver's license and the ability to obtain and maintain a valid passport
• Knowledge of Metso equipment and services is an asset
• Fundamental knowledge of commercial and legal terms and conditions
• Ability to understand engineering drawings is a plus
• Strong leadership skills with a bias for action and the ability to motivate teamwork
• Autonomous, capable of making decisions, work with minimum supervision
• Polished customer relations and good interpersonal relations skills
• Regularly required to perform in office environment, use hands and fingers; reach with hands and arms; and effectively communicate with others. Must be comfortable communicating in shop/plant environments

What’s in it for you

• An inspiring purpose – Be part of enabling sustainable modern life by transforming the mining industry.
• Wellbeing and safety – Occupational healthcare, generous benefits, mental well-being services, and more.
• Compensation and rewards – Global incentive program tied to performance, car benefits, and meal benefits.
• Hybrid working possibilities – Flexible work arrangements to support collaboration and work-life balance.
• A thriving culture – Inclusive, courageous, and caring environment that empowers you to reach your full potential.
• Extensive learning opportunities – Growth dialogues, mentoring programs, global projects, and education assistance.
• Worldwide support – Collaborate with peers globally through open and honest communication.