Technical Sales Support - Mill Lining

Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.

At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.

Job posting end date: 02/04/2026

Introduction and Team you will belong to

We are seeking an experienced Minerals Processing professional to join our Technical Sales Support team specialising in Mill Lining.

Only those with full working right in Australia need apply and we note due to the operational requirements of the role candidates are advised that a high level of travel (upwards of 60%) is anticipated to be successful in this position.

Who we are?

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and process expertise.

Our Global Organisation strives on positive change to our World by offering sustainable solutions for their Mining equipment. Our people are highly motivated, self-automated and driven.

Our culture

Our values of high ambition-always, customer in centre, getting it done together and being open and honest guide our everyday decisions and way of working. They are the guiding principles we expect everyone to act accordingly, and we believe that by living our values we will build a common, thriving culture.

The Role

Acting as the mill lining expert in our region; the successful candidate will work with our sales and product development teams to define and deliver technical sales solutions for our clients, with responsibility for;

• Leading sales activities for mill lining technologies in the Asia Pacific region with a focus on assisting our customers achieve their operational goals.
• Providing technical advice about the suitability of processing equipment and technologies for our client’s purposes.
• Ensures timely progress of the sales case from lead to quotation/proposal and negotiations.
• Reviewing operational data and identifying opportunities to improve comminution performance with mill lining or other processing technology solutions.
• Direct customer link for remote and on-site technical support including; condition monitoring inspections, analysis and reporting, stock management, installation support, and troubleshooting, while acting as the technical interlinkage between Market Area (MA) and Business Line (BL).
• Complex proposal development from data collection through to concept design, detailed proposal creation and delivery with customer presentations.
• Ensures profitability of the sales cases and the BA in line with pricing policies.
• Use of customer relationship management (CRM) tools to facilitate BA forecast and sales funnel/case generation together with the sales team for defined geographical region/customer allocation.
• Analysing the market, our competition and industry best practices.
• Works closely with the tier 2 Product Support teams to deploy new product information, best practices, sales trainings and technology specific value argumentation.
• Supporting Warranty process and escalate product quality issues to Tier 2 Product Support teams.
• Supporting and monitoring sales cases from order through to delivery while directing the supply chain function’s alignment with customer and regional demands.
• Ensure that Site Account Managers have adequate training and support to determine opportunities and sell their products.
• Ensuring fulfillment of all QEHS rules and regulations of Metso and customers.

The successful candidate will:

• Be motivated, driven and have the ability to lead themselves.
• Hold tertiary qualifications in Metallurgical Engineering, Process Engineering, Chemical Engineering or Mechanical disciplines with 5+ years’ experience in minerals processing.
• Have previous exposure to operation of minerals processing concentrators including comminution circuits.
• Display a continuous improvement mindset, actively challenging the status quo.
• Be able to develop strong and productive working relationships with our customer’s process operation teams.
• CRM systems experience.
• Have strong commercial acumen with a customer-oriented outlook.
• Show a high level of communication and customer service skills.
• Have a strong focus on safety, built on transparent and open communication with the ability to execute high-quality risk observations, hazard reports and implement proactive safety initiatives.
• Have the ability to travel as required by Motor Vehicle or Commercial or Charter Flights.
• Hold a current Australian driver’s licence.

What's in it for you?

• Extensive learning opportunities - ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
• Wellbeing and safety - benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services and engagement surveys.
• Annual bonus - global incentive programs tied to business and performance targets.
• Hybrid working possibilities - while we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.
• Worldwide support - leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.
• A thriving culture – we are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
• A work environment where safety is always the number one priority – both your physical and mental health is our priority
• A competitive base salary reflective of your skills and experience with annual incentive program
• Additional Annual Leave benefit - your health and wellbeing is a priority, increase your leave entitlement with every year you work at Metso.
• Gender neutral parental leave - 18 weeks paid in full
• Paid Volunteer Leave so you can give back to the local community or an organisation of your choice
• Comprehensive medical benefits including discounted private health insurance for employees and immediate family
• Novated lease - this benefit allows you to save on a new car and potentially enjoy significant tax savings
• Various leisure benefits including discounted car rental and accommodation for leisure travel around the world.

Get in touch

Want to rise above the possible with us? Click ‘Apply now’ to leave your application.

We understand that some highly capable candidates might hesitate to apply for a role unless they meet every listed qualification. If you're excited about this role, we encourage you to apply even if you don't meet all the requirements. You may be the right candidate for the role.

How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.  
 
Metso is headquartered in Espoo, Finland. At the end of 2024 Metso had close to 17,000 employees in around 50 countries, and sales in 2024 were about EUR 4.9 billion. Metso is listed on the Nasdaq Helsinki. 

metso.com