Site Account Manager

Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life.

Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth’s natural resources.

Join nearly 18,000 Metsonites worldwide, each bringing unique expertise and experience to positive change. At Metso, you’re supported by a growth culture built on safety, wellbeing, inclusion and collaboration.

This is your opportunity to make an impact and rise above the possible.

Job posting end date: 05/07/2026

Introduction to the Role

The successful applicant will play a crucial part in build and maintaining active long-term relationships with key decision makers at customers site level and continuously promote Metso’s value adding offering. The candidate will create a healthy business with high customer satisfaction within the site accounts.

Main Responsibilities

• Responsible for delivering profitable business growth from allocated sites
• Responsibility to create relationships with the key people at the relevent sites and share those with the organisation, connecting key interfaces when and where needed
• Main focus on aftermarket business, yet is able to identify/develop capex opportunities and is responsible to convey the customer requirement to capex sales teams and assist with customer interface where needed 
• Plans and has full visibility of the activities for any Metso function relating to the account 
• Seeks and coordinates resources and channels to be used for customer-facing activities
• Understands the relevent customer business and is capable to discuss Metso's value 
• Drives site sales activities together with cross organizational site account team and understands customer’s capex and opex related decisions and buying timetable
• Drives account planning and implementation (strategy, relationship, site level budgeting, activity plan, sales roadmap and plan) as well as CRM activities relating to the account 
• Maintains and shares information of installed base, performance and shutdown schedules and plan
• Orchestrates Customer satisfaction surveys and closed loop activities and ensures continuous improvement activities
• Supports Accounts Receivable and payment collections
• Active member of the market area Key Account team 

Essential Qualifications & Skills

Degree or Diploma in Mechanical Engineering, Metallurgy or Mechanical Trade Qualification (With relevent experience) or similar discipline. Sales experience and existing CRM usage is highly regarded. Clear understanding of accounting procedures including profit and loss, budgets and gross margins.Intermediate level of computer literacy in MS Office – Word, Excel and Powerpoint.Must have current motor vehicle license and passport.Must be able to travel up to 50% of the time by motor vehicle and commercial flights. Excellent problem-solving, communication, negotiation and persuasive skills is a must for this role. 

Metso is committed to pay equity and transparent reward practices globally. Compensation information is shared in line with local legislation and applicable recruitment practices.
 

How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.

Metso is headquartered in Espoo, Finland. At the end of 2025 Metso had close to 18,000 employees in around 50 countries, and sales in 2025 were about EUR 5.3 billion. Metso is listed on the Nasdaq Helsinki. 

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