Logistics Specialist

Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life.

Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth’s natural resources.

Join nearly 18,000 Metsonites worldwide, each bringing unique expertise and experience to positive change. At Metso, you’re supported by a growth culture built on safety, wellbeing, inclusion and collaboration.

This is your opportunity to make an impact and rise above the possible.

Job posting end date: 06/05/2026

Metso, a global leader in sustainable technologies, comprehensive solutions, and services for the minerals processing, aggregates, metal recycling, and waste management industries, is looking for a Logistics Specialist.

This position is located in Ulaanbaatar.

What you’ll do:

• Inbound and Outbound Transportation:
  • Arrange inbound and outbound transportation in accordance with the operating model and terms & conditions (e.g., Incoterms).
  • Expediting and tracking shipments, with particular focus on critical breakdown orders
  • Provide information and support to stakeholders regarding operational logistics and possibilities.
  • Maintain close communication with customs agents and carriers in global and local logistics operations.
  • Coordinate and monitor the activities of third parties, such as customs brokers and carriers, to mitigate any risks to the company.
  • Working in line with Metso global transportation framework agreements for both international and domestic freight movements.​
  • Adhering to Metso global policies, procedures and guidelines, legal requirements, trade compliance regulations, and ethical standards.​
  • Highlight risks where foreseeable and mitigate them where possible.​

• Import and Export Formalities:
  • Ensure local import and export customs compliance is established and maintained in accordance with global, local regulations and Metso's global/regional guidelines.
  • Oversee logistics operations, ensuring compliance with legal requirements set by local governmental authorities.
  • Maintain electronic records of each import/export transaction, ensuring that all information declared to customs authorities is accurate.
  • Resolve issues related to inbound and outbound shipments, ensuring compliance with applicable import and export laws.
  • Ensure all logistics documentation is accurate and complete for transportation.
  • Obtain missing or requested information and facilitate documentation corrections from customs brokers to support customs clearance.

• Monitoring, Follow-Up, and Proactive Communication:
  • Perform daily follow-up on inbound and outbound shipments, coordinating with the customs brokers and carriers for release, and monitoring the shipment until it reaches the customer site.
  • Make records and issue relevant documentation from company’s ERP system for customers.
  • Generate and review daily reports on outbound and inbound shipments.
  • Oversee shipping and loading activities, ensuring adherence to terms & conditions (e.g., Incoterms).
  • Provide operational support for warehouse functions and address product quality issues related to warehouse operations.

• Quality Control and Claims Handling:
  • Manage product quality inspections during inbound goods receiving and address potential claims with shippers in alignment with other functions.
  • Handle customer claims and implement corrective and preventive actions in collaboration with internal and external stakeholders.
  • Coordinate warranty and claim processes to ensure customer satisfaction and timely resolution in collaboration with internal departments.
  • Collaborate with specific Business Lines for product quality and inspection-related support.
  • Participate in projects related to warehouse operations.
  • Expenses management and Record-Keeping
  • Keep accurate records of all expenses related to customs clearance (duties, fees, etc.), third-party payments and carrier costs.
  • Ensure timely and proactive processing of payments to third party vendors (e.g. customs temporary warehouse, etc.) and carriers.
  • Monitor and report on logistics expenses, identifying opportunities for cost savings.
  • Collaborate with finance/accountant teams to ensure expenses are done on-time, properly documented and reconciled.

• Key performance indicators
  • On-Time Delivery (OTD): Ensure that all shipments are delivered to customers on or before the promised date.
  • Delivery In-Full (DIF): Maintain a Delivery in Full rate as higher as possible, ensuring that all orders are delivered with complete quantities.
  • Customs compliance: Achieve 100% compliance with local and international customs regulations, with no penalties or delays due to non-compliance.
  • Record, control and report KPIs of customs brokers and carriers

We expect that you have:

• Bachelor degree
• Minimum 3 years of  relevant experience in logistics (required)
• Experience in process optimization, operations, or business management
• Familiarity with IT tools and ERP/integrated system (SAP)
• Excellent oral and written communication skills
• English (intermediate or higher) speaking and writing
• Strong drive to meet targets and customer demands
• Ability to work in a team atmosphere
• Dynamic thinking and problem-solving abilities
• Capability to articulate and communicate topics within the area of expertise
• Highly motivated individuals with the ability to work under stress and meet deadlines 

What's in it for you:

• An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change.
• Wellbeing and safety - Lunch dotation for the office working days, medical insurance, partial compensation of the sport subscription.
• A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
• Worldwide support - Leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.

Get in touch

Want to rise above the possible with us? Click ‘Apply now’ to leave your application.

Metso is committed to pay equity and transparent reward practices globally. Compensation information is shared in line with local legislation and applicable recruitment practices.
 

How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.

Metso is headquartered in Espoo, Finland. At the end of 2025 Metso had close to 18,000 employees in around 50 countries, and sales in 2025 were about EUR 5.3 billion. Metso is listed on the Nasdaq Helsinki. 

metso.com