Specialist, Order Management

Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life.

Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth’s natural resources.

Join nearly 18,000 Metsonites worldwide, each bringing unique expertise and experience to positive change. At Metso, you’re supported by a growth culture built on safety, wellbeing, inclusion and collaboration.

This is your opportunity to make an impact and rise above the possible.

Job posting end date: 

Specialist, Order Management, CNS CHN

We are seeking a Specialist, Order Management to join our CNS Order Management CHN Team. In this role, you will be responsible for overseeing the end-to-end order execution, ensuring customer CNS orders are accurately booked, processed, and delivered on time.

This position requires close collaboration with production, procurement, and logistics and MA teams to develop effective delivery plans using the right tools and techniques. The focus is on optimizing the flow of goods, information, and services to meet company goals for efficiency, quality, and customer satisfaction.

This role is critical to supporting our business operations and reports directly to the Head of CNS Order Management CHN.

About the Team

You will be part of a diverse and collaborative team of order management professionals located across the globe. Our mission is to streamline delivery processes, meet service level agreements, and continuously improve customer satisfaction.

Key Responsibilities

• Expediting coordination for sales orders.
• Sales order Backlog Monitoring and communication to different stakeholders.
• Order changes to sales orders and purchase orders.
• Communication of order changes to all stakeholders involved between Logistics, Master Data, Operative Purchasing, Availability Management, Production Unit and Customer Care teams.
• Other supply chain related exception tasks
• Other tasks assigned by team leader.

Who You Are

• 3 year experience in logistics, supply chain, purchasing, customer care or other.
• Must be detail oriented.
• Degree in Business or Engineering preferred.
• Related degree, certification, and technical abilities.
• Experience working in the mining, engineering, or construction related industry is a plus.
• Understanding of global logistics network is a plus.
• Language skills (written): English
• Familiarity with ERP/integrated system (SAP is preferred)
• Highly motivated individual with the ability to work under stress and meet the deadlines.
• Global mindset
• Capability to work in a team atmosphere.
• Capability of effectively and accurately working on several tasks at one time, and organizing, prioritizing tasks, decision making, and working in a fast-paced environment

What's in it for you

· An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change.

· Safe work environment – For Metso, safety is a fundamental value. Our goal is to demonstrate leadership and vision in promoting a safety culture.

· Compensation and rewards - Remuneration and benefits structure aligned with market practices, offering an attractive package through a balanced composition that contains fixed and variable remuneration, in addition to health care, dental plan, life insurance, private pension, food ticket, among others, according to current policies.

· Flexibility – We defend personal interactions and face-to-face collaboration associated with an open and flexible work environment, valuing the balance between personal and professional life.

· A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.

· Extensive learning opportunities - We encourage ongoing dialogues, feedback sessions, internal mobility opportunities, mentoring programs, training and development, among other ambitious projects and global opportunities.

· Interaction without borders – Take advantage of our network of colleagues around the world to exchange experiences and knowledge. We carry out the work together, through open and honest communication.

Hiring Manager: Jingjing Dong

Metso is committed to pay equity and transparent reward practices globally. Compensation information is shared in line with local legislation and applicable recruitment practices.
 

How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.

Metso is headquartered in Espoo, Finland. At the end of 2025 Metso had close to 18,000 employees in around 50 countries, and sales in 2025 were about EUR 5.3 billion. Metso is listed on the Nasdaq Helsinki. 

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