Analista Gerenciamento de Pedido Sr

Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life.

Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth’s natural resources.

Join nearly 18,000 Metsonites worldwide, each bringing unique expertise and experience to positive change. At Metso, you’re supported by a growth culture built on safety, wellbeing, inclusion and collaboration.

This is your opportunity to make an impact and rise above the possible.

Job posting end date: 07/26/2026

Introduction

We are seeking a Specialist, Order Management to join our CSN Order Management team. You will be responsible for overseeing the end-to-end order delivery process, ensuring customer CNS orders are accurately booked, processed, and delivered on time. Your role plays a crucial part to contribute to our business.

In this position, you will report to require close collaboration with engineering, production, procurement, and logistics teams to develop effective delivery plans using the right tools and techniques. You will define key milestones, deadlines, and priorities to ensure successful execution aligned with sales agreements. The focus is on optimizing the flow of goods, information, and services to meet company goals for efficiency, quality, and customer satisfaction.

This position is mainly located in Sorocaba-SP and it involves up to 10% of travel.

Team you belong to

You will join a team of project and order management professionals located across the globe dedicated to delivery processes, meet service level agreements, and continuously improve customer satisfaction.

We work closely with internal / external stakeholders, such as Engineering, Production, Procurement, and Logistics.

Our team culture is all about customer in center, high ambition – always, getting it done – together and open and honest.

The members in our team are located in Brazil, Chile and Peru.

What you’ll do

• Ensure consistent and high-quality execution of order processing and demand release to the supply chain within the defined region.

• Collaborate with key stakeholders to ensure timely and efficient information flow throughout the delivery process.

• Apply best practices in backlog management to ensure on-time delivery.

• Proactively identify and mitigate risks related to critical supply chain elements that may impact delivery timelines.

• Lead complex supply chain initiatives, ensuring alignment with overall business objectives.

• Manage supply planning and execution in accordance with the 12-month LCS contract reline plan.

• Act as the main point of contact for internal stakeholders, managing day-to-day relationships and resolving order-related issues.

• Align delivery commitments with customer expectations, consistently meeting or exceeding service level agreements.

• Ensure compliance with Metso’s processes, policies, and guidelines.

Who you are

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, Engineering, or a related field.

• Minimum of 7 years of experience in order management, supply chain, or production planning.

• Advanced proficiency in English and Spanish.

• Experience working with SAP systems.

• Proficient in Microsoft Office applications.

• Strong communication and interpersonal skills, with the ability to influence and collaborate across all levels. Skilled in conflict resolution and stakeholder mediation.

• Advanced analytical and problem-solving skills, with a data-driven approach to decision-making.

• Strategic thinker with excellent organizational and multitasking abilities.

• Comfortable working in a fast-paced, high-pressure environment, managing multiple priorities simultaneously.

What's in it for you

· An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change.

· Safe work environment – For Metso, safety is a fundamental value. Our goal is to demonstrate leadership and vision in promoting a safety culture.

· Compensation and rewards - Remuneration and benefits structure aligned with market practices, offering an attractive package through a balanced composition that contains fixed and variable remuneration, in addition to health care, dental plan, life insurance, private pension, food ticket, among others, according to current policies.

· Flexibility – We defend personal interactions and face-to-face collaboration associated with an open and flexible work environment, valuing the balance between personal and professional life.

· A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.

· Extensive learning opportunities - We encourage ongoing dialogues, feedback sessions, internal mobility opportunities, mentoring programs, training and development, among other ambitious projects and global opportunities.

· Interaction without borders – Take advantage of our network of colleagues around the world to exchange experiences and knowledge. We carry out the work together, through open and honest communication.

Get in touch

Want to rise above the possible with us? Click ‘Apply now’ to leave your application.

We understand that some highly capable candidates might hesitate to apply for a role unless they meet every listed qualification. If you're excited about this role, we encourage you to apply even if you don't meet all the requirements. You may be the right candidate for the role.

For additional information, please contact the RH – Resourcing team.

Metso is committed to pay equity and transparent reward practices globally. Compensation information is shared in line with local legislation and applicable recruitment practices.
 

How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.

Metso is headquartered in Espoo, Finland. At the end of 2025 Metso had close to 18,000 employees in around 50 countries, and sales in 2025 were about EUR 5.3 billion. Metso is listed on the Nasdaq Helsinki. 

metso.com