Sales Technical Support Engineer

Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life.

Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth’s natural resources.

Join nearly 18,000 Metsonites worldwide, each bringing unique expertise and experience to positive change. At Metso, you’re supported by a growth culture built on safety, wellbeing, inclusion and collaboration.

This is your opportunity to make an impact and rise above the possible.

Job posting end date: 12/31/2026

INTRODUCTION
We are seeking a Sales Technical Support Engineer to support our commercial goals by providing technical expertise throughout the pre-sales, sales, and after-sales journey.
Working closely with the sales team, you will develop project information channels with design institutes, visit customers, lead technical discussions, and recommend solutions that respond to customers’ actual operational needs.
In this position, you will report to the TSS Manager. This is a home-based position within the Domestic Sales Department and requires frequent and extended business travel.

TEAM YOU BELONG TO
You will join the Domestic Sales Department and collaborate closely with regional sales teams, engineering, design institutes, agents, customers, and other internal stakeholders.
The team focuses on delivering technical excellence, supporting business growth, and helping customers improve their operations through fit-for-purpose mineral processing solutions.
Our culture emphasizes collaboration, knowledge sharing, customer focus, professional integrity, and continuous improvement.

WHAT YOU WILL DO
•    Understand and execute the company’s sales strategy, provide pre-sales technical consultation, analyze customer and market needs, and recommend fit-for-purpose solutions.
•    Coordinate technical matters throughout the sales process and help internal and external stakeholders move opportunities forward effectively.
•    Visit design institutes to support the development of project information channels and build constructive, mutually supportive working relationships.
•    Visit customers with regional sales teams, lead business and technical discussions, and support value-focused investment decisions based on actual operational needs.
•    Deliver product knowledge training to regional sales colleagues and agents.
•    Participate in product demonstrations, technical exchange meetings, seminars, and related customer activities.
•    Monitor industry technology trends and developments in new technologies, businesses, and equipment, and share relevant insights with the team.
•    Collect and analyze information on comparable products, including their functions, performance, and standard configurations.
•    Assess the strengths and limitations of our solutions in comparison with other products in the market.
•    Communicate technical parameters for newly released equipment to regional sales teams in a timely and practical way.
•    Provide technical support before, during, and after the sale, including technical discussions, process selection, process layout, technical handover, equipment acceptance, and design coordination.
•    Provide ongoing recommendations to help customers improve their production processes.
•    Share experience openly, strengthen technical exchange within the team, and complete other reasonable tasks assigned by the manager.

WHO YOU ARE
•    You have a bachelor’s degree or higher in Mineral Processing, Mineral Processing Engineering, or a related discipline.
•    You have at least three years of relevant professional experience.
•    You have strong knowledge of mining machinery products and solid experience in production line or plant process design.
•    You demonstrate strong learning agility, communication skills, teamwork, and negotiation capability.
•    You are familiar with competing products, including their performance and standard configurations.
•    You can respond resourcefully to unexpected situations and approach your work creatively.
•    You are proficient in technical drawing tools such as CAD and CAXA, as well as standard office software.
•    You possess basic financial knowledge.
•    You demonstrate a strong commitment to professional principles, confidentiality, and the responsible use of company equipment and resources.
•    You are willing and able to undertake frequent and extended business travel.

WHAT'S IN IT FOR YOU
An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there is a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change.
Wellbeing and safety - Benefit from occupational health, a generous benefits plan, healthy living support, mental wellbeing services, and engagement surveys.
Hybrid working possibilities - While we are strong advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.
A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
Worldwide support - Leverage our global network of peers who offer valuable support. We get things done together through open and honest communication.

GET IN TOUCH
Want to rise above the possible with us? Click Apply now to submit your application by December 31, 2026.
Please note that screening and interviews may begin during the application period, and the position may be filled once a suitable candidate is identified.

Metso is committed to pay equity and transparent reward practices globally. Compensation information is shared in line with local legislation and applicable recruitment practices.
 

How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.

Metso is headquartered in Espoo, Finland. At the end of 2025 Metso had close to 18,000 employees in around 50 countries, and sales in 2025 were about EUR 5.3 billion. Metso is listed on the Nasdaq Helsinki. 

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