Regional Manager

Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.

At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.

Job posting end date: 12/31/2026

Introduction to the role：
This position is responsible for developing capital equipment sales of SRHeavy Stationary and Powertrack Mobile equipment (crushers, screens, etc.) and aftermarket opportunities in APA (Asia Pacific), as well as Technical service support in regions including APA (Asia Pacific) and etc.
The incumbent will foster value-adding customer relationships, and manage all sales related aspects, including proposal preparation, discussions and finalization of agreements and distribution management, customers and distributors technical support, field service, training on operation, maintenance, and service of the product.

Main responsibilities：
For sales responsibilities:
•    Evaluate and appoint, where approved, suitable and sustainable distribution channels, in line with export business strategy.
•    Manage the development of all areas of pre- and post-sales support, ensuring the distribution channels become as self-sufficient as possible.
•    Implement adequate training, in all aspects of pre and post product support, for the distributor(s) and end customers, on a regular basis.
•    Manage the distribution channel accounts, including inventory, credit control, financing etc.
•    Provide regular reports to senior management, detailing dealer performance, due actions, plans, strategies, forecasts, budgets and cost analysis etc.
•    Provide link between the local Metso, SRHeavy, PowerTrack organization, and the distribution channel, in terms of flow of information, support, product supply, service and general back up where required.
•    Attend and participate in relevant exhibitions, conduct Roadshows and provide clear guidance and instructions to distributor(s) and implement ’s sales & marketing strategy in the territory.
•    Drive and motivate the distributors to achieve the annual targets.
•    Call on customers, such as aggregate producers, contractors and engineering houses at quarries, mine sites, principal offices and other establishments and attempt to convince prospective clients of desirability and practicability of offering for products and services offered.
•    Develop and prepare quotations, as required, to increase sales volumes, improve profitability and increase margins.   
•    Draw up, or propose, changes in equipment, processes, or use of materials or services, which would result in cost reduction, or improvement in operations.
•    Provide technical services to distributors and end customers, relating to use, operation and maintenance of equipment.
•    Plan and implement sales and service programs to promote offering products, improve competitive position in area, and provide fast and efficient customer service.
•    Resolve customer complaints regarding equipment, supplies and services.
•    Develop and implement sales objectives and action plans to accommodate the region’s strategic plans.
•    Provide sales forecasting for assigned customer base and sets performance goals accordingly.
•    Assist distributor and end customers with product and applications training.
For service responsibilities:
•    Effectively communicate with internal colleagues and external customers/distributor to response service requests, diagnosing equipment problems and providing timely and effective solutions.
•    Performing on-site repairs, maintenance, installations, start-up and training of equipment.
•    Respond to customer complaints and escalate complaints process internally to resolve the problem in a timely manner. 
•    Responsible to aftermarket business, managing sales tools of aftermarket, negotiate with customers on contracts, to reach KPI on aftermarket sales.
•    Documenting service and aftermarket activities, including service reports, warranty reports, parts sales & inventory, and customer communication, to maintain accurate records and ensure traceability.

To succeed：
Essential
•    Fluency in English language 
•    Bachelor’s degree in mechanical engineering, electrical engineering or related field. 
•    8 years sales experience in APA (Asia Pacific).
•    Experience must be from following industries: Heavy Equipment for Aggregates, Construction, Minerals Processing and allied service industries. 
•    Ability to write and present reports, business analysis and plan to groups of managers, distributors and customers 
•    Ability to define problems, collect data, establish facts and draw valid conclusions. 
•    Excellent problem-solving and diagnostic abilities, with the ability to analyze and resolve technical issues efficiently.
•    Customer-focused attitude with strong communication and interpersonal skills.
•    Ability to work independently and as part of a team in a fast-paced and dynamic environment.
•    Willingness to travel to customer sites as needed and work flexible hours, including evenings and weekends.
Desirable
•    Self-motivated
•    Proactive in driving result

· An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change.

· Wellbeing and safety - Benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services, on-site gym, bicycle benefits, and engagement surveys.

· Compensation and rewards - Global incentive program tied to business and performance targets, car benefits, and meal benefits.

· Hybrid working possibilities - While we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.

· A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.

· Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.

· Worldwide support - Leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.

Hiring Manager: Xi Luo 
 

How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.  
 
Metso is headquartered in Espoo, Finland. At the end of 2024 Metso had close to 17,000 employees in around 50 countries, and sales in 2024 were about EUR 4.9 billion. Metso is listed on the Nasdaq Helsinki. 

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