Technical Sales Support, Grinding

Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.

At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.

Job posting end date: 10/20/2025

Introduction

We are seeking a Technical Sales Support – Grinding to join our Sales & Product Support team. You will be responsible for supporting and leading sales efforts for defined technologies within a specific geographical region, ensuring value-driven solutions and customer satisfaction. Your role plays a crucial part in enabling profitable growth and delivering technical expertise, which will positively impact our business performance. In this position, you will report to the Senior Manager, Sales Support USA Services.

This position is mainly located in Mesa, Arizona, and we are happy to offer flexible working arrangements. Please note that this role involves up to 75% travel, including international assignments.

Team you belong to:

You will join a team of technical and commercial experts dedicated to supporting sales and delivering customer-centric solutions. We are currently working on product deployment, sales training, and value argumentation strategies.
We collaborate closely with internal stakeholders such as Account Managers, Tier 2 Technical Sales Support, and Business Line teams.

Our team culture is built on collaboration, continuous learning, and customer success. Team members are located across North and Central America.

What you’ll do:

• Act as the product expert for defined technologies in the market area.
• Support and/or lead sales efforts in the assigned region.
• Ensure Account Managers receive adequate training and support.
• Collect customer and competitor insights per Business Line/PG requirements.
• Provide regional business forecasts in collaboration with the sales team.
• Support sales funnel generation and ensure accurate quotation data.
• Drive value co-creation and develop compelling value propositions.
• Ensure timely progression of sales cases and profitability.
• Maintain compliance with sales processes and risk management procedures.
• Support warranty processes, inspection reviews, and solution definition.
• Escalate technical issues to Tier 2 Technical Sales Support.

Who you are:

• Bachelor’s degree in Business or Engineering, or equivalent experience.
• Minimum 5 years of experience in mining/construction-related sales or technical roles.
• Strong negotiation and communication skills.
• Experience with AutoCAD and SAP preferred.
• Highly motivated and able to work under pressure and meet deadlines.
• Collaborative team player with a performance-oriented mindset.
• Comfortable working in multicultural and multilingual environments.
• Strong computer skills (MS Office required; SAP preferred).
• Good understanding of Metso equipment and applications.
• Valid driver’s license and ability to travel internationally.
• Must be authorized to work in North and Central America.
  
  
  
  

What's in it for you:

• Wellbeing and safety - benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services.
• Annual bonus - global incentive programs tied to business and performance targets.
• Hybrid working possibilities - while we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.
• Extensive learning opportunities - ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
• Worldwide support - leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.
• A thriving culture – we are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together. 

Get in touch:

Want to rise above the possible with us? Click ‘Apply now’ to leave your application.

We understand that some highly capable candidates might hesitate to apply for a role unless they meet every listed qualification. If you're excited about this role, we encourage you to apply even if you don't meet all the requirements. You may be the right candidate for the role. 

How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.  
 
Metso is headquartered in Espoo, Finland. At the end of 2024 Metso had close to 17,000 employees in around 50 countries, and sales in 2024 were about EUR 4.9 billion. Metso is listed on the Nasdaq Helsinki. 

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