Site Account Manager - Southwest USA

Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.

At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.

Job posting end date: 10/24/2025

Introduction

We are seeking a Site Account Manager to join our Metso team. This role is focused on building and maintaining active long-term relationships with key decision-makers at the site level and continuously promote Metso’s value-adding offering, plus propose ambitious / growth driven order intake budgets for approval, continuously forecast and deliver on order intake and net sales budgets. In this position, you will report to Director, MA Mining Service Sales.

This position’s territory is located Arizona and southern California. This position could entail up to 70% of the time.

What you’ll do

• Build strong relationships by identifying key site contacts, understanding their roles, and aligning with their decision-making authority.
• Lead and coordinate all customer-facing activities across Metso functions, ensuring seamless collaboration and resource optimization.
• Drive profitable business growth through strategic site-level planning, sales execution, and cross-functional teamwork.
• Understand customer operations, including Capex/Opex cycles, to position Metso’s value and influence buying decisions.
• Own Metso’s business development at the site, fostering long-term partnerships and unified customer engagement.
• Manage CRM data accurately, including leads, opportunities, installed base, and site performance insights.
• Conduct ongoing business analysis, define budgets and forecasts, and lead regular reviews with customers and internal teams.
• Champion customer satisfaction by leading surveys, addressing feedback, and driving continuous improvement initiatives.

Who you are

• Bachelor’s degree in engineering or equivalent experience
• 5+ years’ experience in managing key accounts within the minerals or metals industry.
• Experience in the area of Sales, Account Management, and Customer Relationship Management.
• Experience in working in or closely with sales, product management, and services.
• Experience in a large matrix organization.
• Good common knowledge of the Metso portfolio.
• Knowledge of CRM based systems.
• Ability to be both strategic and tactical. Able to see the big picture, plan, and organize effectively.
• Excellent negotiation, communication, and presentation skills.
• Customer business and industry understanding.
• Services business understanding.
• Experience in a large matrix organization.
• Strong networking skills.

What's in it for you

• An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change.
• Wellbeing and safety - Benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services, and engagement surveys.
• Compensation and rewards - Global incentive program tied to business and performance targets.
• Hybrid working possibilities - While we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.
• A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
• Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
• Worldwide support - Leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.

Get in touch

Want to rise above the possible with us? Click ‘Apply now’ to leave your application.

For additional information, please contact Ashley Koepke, Sr. Talent Acquisition Specialist at ashley.koepke@metso.com.

We understand that some highly capable candidates might hesitate to apply for a role unless they meet every listed qualification. If you're excited about this role, we encourage you to apply even if you don't meet all the requirements. You may be the right candidate for the role.

How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.  
 
Metso is headquartered in Espoo, Finland. At the end of 2024 Metso had close to 17,000 employees in around 50 countries, and sales in 2024 were about EUR 4.9 billion. Metso is listed on the Nasdaq Helsinki. 

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