Senior Repair Center Coordinator

Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.

At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.

We are seeking a Repair Center Project Coordinator to join our Repair Center (REP) team. You will be responsible for supporting the day-to-day administrative functions of the REP Center, ensuring seamless progression of REP projects from quotation to billing. This involves working extensively with Salesforce and SAP to manage service orders and project data. Your role plays a crucial part in ensuring accurate financial tracking and operational efficiency, which will positively impact customer satisfaction and profitability. In this position, you will report to the Repair Center Manager.

This position is mainly located in Mesa, AZ, but we are happy to offer flexible working arrangements, including hybrid options.

Team You Belong To

You will join a team of repair service and project coordination experts who are passionate about delivering high-quality service solutions and driving operational excellence. We are currently working on repair service contracts, KPI reporting, and continuous improvement initiatives.

We work closely with internal stakeholders such as project managers, finance teams, and supply chain, and external partners including vendors and logistics providers. Our team culture is all about collaboration, continuous learning, and proactive problem-solving. The members in our team are located in various Metso facilities across North America.

What You’ll Do

• Assign and balance daily tasks among REP Center Coordinators.
• Implement and facilitate cross-training and specialized development plans.
• Manage repair service contracts for profitable execution.
• Generate and analyze repair service reports and KPIs.
• Conduct post-mortem project analysis to improve quoting accuracy and compliance.
• Enter and manage purchase orders and requisitions in SAP.
• Load cost estimates and consumables into SAP for each order.
• Analyze monthly project results including net sales, cost, and margin.
• Ensure timely ordering of parts and escalate delays.
• Participate in weekly project management reviews.
• Train project teams on financial procedures and SAP usage.
• Coordinate freight movements to and from repair facilities.

Who You Are

• College degree in Business, Finance, or related field preferred (equivalent experience considered).
• Minimum of four years of relevant experience.
• Strong SAP ERP experience (prior use is an asset).
• Skilled in Microsoft Office (Word, Excel, Outlook).
• Understanding of project accounting and compliance policies.
• Strategic thinker with technical aptitude.
• Effective communicator with a problem-solving mindset.
• Ability to influence stakeholders and promote change.
• Fluent in English (written and verbal); able to write technical descriptions.
• Collaborative and adaptable in a fast-paced environment.
• Nice to have: Experience in repair service operations or manufacturing environments.

What’s in It for You

An inspiring purpose – Be part of transforming the industry and enabling sustainable modern life.
Wellbeing and safety – Occupational healthcare, mental well-being services, and PPE provided for shop floor visits.
Compensation and rewards – Competitive salary, performance-based incentives, and benefits.
Hybrid working possibilities – Flexible work arrangements to support work-life balance.
A thriving culture – Inclusive, courageous, and caring environment focused on growth and sustainability.
Extensive learning opportunities – Training programs, mentoring, and internal mobility.
Worldwide support – Collaborate with global teams and access a network of experts.

Get in Touch

Want to rise above the possible with us? Click ‘Apply now’ to submit your application.

For additional information, please contact Deidre Largent, Talent Acquisition Specialist, at deidre.largent@metso.com.

We understand that some highly capable candidates might hesitate to apply unless they meet every listed qualification. If you're excited about this role, we encourage you to apply even if you don't meet all the requirements.

This role involves occasional work on the machine shop floor where PPE is required. For further information, please contact: Deidre Largent at deidre.largent@metso.com.

How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.  
 
Metso is headquartered in Espoo, Finland. At the end of 2024 Metso had close to 17,000 employees in around 50 countries, and sales in 2024 were about EUR 4.9 billion. Metso is listed on the Nasdaq Helsinki. 

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