Global Product Specialist, HPGR

Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.

At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.

Job posting end date: 06/02/2025

Introduction

We are looking for a Global Product Specialist to join our dynamic Services Business Area. In this critical role, you will lead global improvements on wear and spare components for High Pressure Grinding Rolls (HPGR) and act as the key technical liaison across business lines. This is a global position with strategic impact, reporting directly to the Global Product Manager.

This position is mainly located in Mesa, Arizona. 

Team you belong to:

You’ll become part of a highly specialized, collaborative team of product and process engineering experts committed to enhancing product performance and lifecycle value for our customers. Our mission is to optimize product design, improve field performance, and provide best-in-class technical support across the globe.

We work closely with internal teams like Field Services, Engineering, Procurement, and Sales, as well as external partners and global customers. Our team culture is built on collaboration, innovation, continuous learning, and technical excellence.

What you’ll do:

• Provide high-level technical support to internal teams and customers across all aspects of HPGR and stirred mill products.
• Deliver internal and external training and support supplier and customer opportunity analysis.
• Act as a subject-matter expert for product performance, value generation, and field service application.
• Collaborate with Product & Process Engineering on process design, product enhancements, and machine optimization.
• Lead or support the installation, commissioning, and operational optimization of parts and systems.
• Assist Engineering and Procurement teams with vendor qualification and selection.
• Contribute to marketing and sales tools development with technical input.
• Drive continuous improvement of the product portfolio, specifications, and quality standards.
• Support R&D initiatives and work alongside RTD teams to ensure long-term competitiveness and innovation.
• Help maintain global and regional pricing structures and inventory management strategies.
• Develop and maintain technical training content for internal and external audiences.
• Troubleshoot field issues and collaborate on engineering solutions to resolve them efficiently.
• Monitor task completion, document performance, and ensure data accuracy in all systems.

Who you are:

• Bachelor’s degree in Engineering or equivalent combination of education and experience.
• Proven track record in a technical or engineering-focused role, ideally within industrial or heavy machinery environments.
• Strong experience with tools such as Teamcenter, Vault Professional, Inventor, and/or AutoCAD.
• Strong problem-solving mindset with the ability to work independently and handle multiple priorities.
• Customer-focused, collaborative, and adaptable to change.
• Demonstrates integrity, accountability, and a solution-oriented attitude.
• Previous experience in supporting field service operations is highly desirable.

What's in it for you:  

• An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change.
• Compensation and rewards - Global incentive program tied to business and performance targets.
• Hybrid working possibilities - While we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.
• A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
• Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
• Worldwide support - Leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.

Get in touch:
 

Want to rise above the possible with us? Click ‘Apply now’ to leave your application.
 

We understand that some highly capable candidates might hesitate to apply for a role unless they meet every listed qualification. If you're excited about this role, we encourage you to apply even if you don't meet all the requirements. You may be the right candidate for the role.

How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.  
 
Metso is headquartered in Espoo, Finland. At the end of 2024 Metso had close to 17,000 employees in around 50 countries, and sales in 2024 were about EUR 4.9 billion. Metso is listed on the Nasdaq Helsinki. 

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