Service Administrator

Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life. 

Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth’s natural resources.  

Join nearly 18,000 Metsonites worldwide, each bringing unique expertise and experience to positive change. At Metso, you’re supported by a growth culture built on safety, wellbeing, inclusion and collaboration.  

This is your opportunity to make an impact and rise above the possible.

Job posting end date: 04/02/2026

We are seeking a Service Coordinator to join our Consumables, Pumps team. You will be responsible for overall administration duties for the Kalgoorlie Pumps Service & Operations Centre. 

Based at our Kalgoorlie Pumps Centre, you will report into the Operations Manager, Australia.

Team you belong to

Our small team is growing, motivated and keen to succeed. We work closely with both internal and external stakeholders.

What you’ll do

• Collate and submit weekly Works in Progress reports to customers. 
• Assist with the administrative duties in relation to contractual obligations, to ensure compliance with agreements.
• Follow up on job completion and closure.
• Prepare invoices, cost summary reports and investigate unpaid invoices.
• Manage inventory for repairs, tracking and updating Service Manager of any deviation to agreed delivery dates.
• Prepare and issuing quotations.
• Create and maintain electronic job files.
• Create packing lists and non-sales shipments for movement of goods to be repaired or refurbished.
• Purchase consumables for the workshop.
• Collate, manage and submit monthly reports for service activities.
• Price Sales orders.
• Provide Service Manager with weekly WIP table.
• Prepare parts requisitions and purchase requisitions.
• As required, assist with administration, planning, coordinating and reception duties.

Who you are

• Experience in relevant roles.
• A proven track record of professional accomplishment and reliability.
• Intermediate level skills in MS Office – Word and Excel.
• Excellent data entry skills – numerical and alphanumerical.
• Self-motivated and takes pride in their work.
• Able to work well in a small team environment, that will be autonomous in nature most of the time.

Desirable

• Minimum 2 years’ experience in an office based role. 
• Knowledge and experience in the service or heavy industrial workshop industry.
• SAP (or relevant system) experience.
• Technical report writing.

This role will suit someone who is wanting to take ownership of the administration aspect of this workplace and take pride in their work. 
Common sense, practical and logical in thought would also see you work effortlessly with your direct supervisor. 

What's in it for you

• A work environment where safety is always the number one priority – both your physical and mental health is our priority. 

• An annual incentive program.
• Additional Annual Leave benefit for all permanent and maximum term employees.
  Gender Neutral Paid Parental Leave of 18 weeks at full pay.
• Paid Volunteer Leave so you can give back to the local community or an organisation of your choice.
• Active Social Club and companywide social events as your social wellness is important to us.
• Family focused events as your family forms part of our close-knit community.
• Comprehensive medical benefits including discounted private health insurance for employees and immediate family.
• Company provided Salary Continuance insurance cover.
• Career development & education assistance to further your technical and leadership ambitions.

Metso is committed to pay equity and transparent reward practices globally. Compensation information is shared in line with local legislation and applicable recruitment practices.
 

How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.  
 
Metso is headquartered in Espoo, Finland. At the end of 2025 Metso had close to 18,000 employees in around 50 countries, and sales in 2025 were about EUR 5.3 billion. Metso is listed on the Nasdaq Helsinki. 

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