Specialist, Order Management

Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.

At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.

Job posting end date: 02/18/2026

INTRODUCTION:

We are seeking a Specialist, Order Management to join our CNS Order Management Team. In this role, you will be responsible for overseeing the end-to-end order delivery process, ensuring customer CNS orders are accurately booked, processed, and delivered on time.

This position requires close collaboration with engineering, production, procurement, and logistics teams to develop effective delivery plans using the right tools and techniques. You will define key milestones, deadlines, and priorities to ensure successful execution aligned with sales agreements. The focus is on optimizing the flow of goods, information, and services to meet company goals for efficiency, quality, and customer satisfaction.

This role is critical to supporting our business operations and reports directly to the Order Management Manager for the APA region.

About the Team

You will be part of a diverse and collaborative team of project and order management professionals located across the globe, with a strong presence in Indonesia and Australia. Our mission is to streamline delivery processes, meet service level agreements, and continuously improve customer satisfaction.

Key Responsibilities

• Ensure consistent and high-quality execution of order processing and demand release to the supply chain within the defined region.
• Collaborate with key stakeholders to ensure timely and efficient information flow throughout the delivery process.
• Apply best practices in backlog management to ensure on-time delivery.
• Proactively identify and mitigate risks related to critical supply chain elements that may impact delivery timelines.
• Lead complex supply chain initiatives, ensuring alignment with overall business objectives.
• Act as the main point of contact for internal stakeholders, managing day-to-day relationships and resolving order-related issues.
• Align delivery commitments with customer expectations, consistently meeting or exceeding service level agreements.
• Ensure compliance with Metso’s processes, policies, and guidelines.

Who You Are

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, Engineering, or a related field.
• Minimum of 5 years of experience in order management, supply chain, or production planning.
• Advanced proficiency in English.
• Experience working with SAP systems.
• Strong communication and interpersonal skills, with the ability to influence and collaborate across all levels. Skilled in conflict resolution and stakeholder mediation.
• Advanced analytical and problem-solving skills, with a data-driven approach to decision-making.
• Strategic thinker with excellent organizational and multitasking abilities.
• Proficient in Microsoft Office applications.
• Comfortable working in a fast-paced, high-pressure environment, managing multiple priorities simultaneously.

What's in it for you

• An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change.
• Safe work environment – For Metso, safety is a fundamental value. Our goal is to demonstrate leadership and vision in promoting a safety culture.
• Compensation and rewards - Remuneration and benefits structure aligned with market practices, offering an attractive package through a balanced composition that contains fixed and variable remuneration, in addition to health care, dental plan, life insurance, private pension, food ticket, among others, according to current policies.
• Flexibility – We defend personal interactions and face-to-face collaboration associated with an open and flexible work environment, valuing the balance between personal and professional life.
• A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
• Extensive learning opportunities - We encourage ongoing dialogues, feedback sessions, internal mobility opportunities, mentoring programs, training and development, among other ambitious projects and global opportunities.
• Interaction without borders – Take advantage of our network of colleagues around the world to exchange experiences and knowledge. We carry out the work together, through open and honest communication.

Get in touch

Want to rise above the possible with us? Click ‘Apply now’ to leave your application. The application period closes on February 27th, 2026. Please send your application as soon as possible, as we will start processing the applications already during the application period and the position will be filled as soon as a suitable person is found.

How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.  
 
Metso is headquartered in Espoo, Finland. At the end of 2024 Metso had close to 17,000 employees in around 50 countries, and sales in 2024 were about EUR 4.9 billion. Metso is listed on the Nasdaq Helsinki. 

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