Service Manager, Cloud Security

Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.

At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.

Job posting end date: 11/30/2025

Introduction

Are you ready to join a world-class IT team in a future Tier-1 company? Metso is looking for a Service Manager, Cloud Security, to take end-to-end ownership of our Cloud Security services. We leverage cloud and modern solutions extensively across all organizational levels. In this global role, you’ll ensure operational excellence while driving development and continuous improvement through Agile methodologies.

This is a brand-new position, offering a unique opportunity to build something from the ground up. You’ll work closely with internal and external stakeholders to shape Metso’s cloud security posture and keep our global cloud environments secure. You’ll lead service design, architecture, and management in collaboration with engineers and partners. The role reports to Matthew Buchanan, Head of Cloud Platform Services. While you won’t have direct reports, you’ll influence cross-functional teams in a global, matrixed environment. The position is based in Espoo with flexible hybrid working options.

What We Offer

We offer you a challenging and responsible role within a global IT development organization. You will have the opportunity to work with a broad network of professionals and leverage the latest tools and technologies. Our multicultural environment embraces modern ways of working and continuous development. In this role, you will have the chance to expand your professional expertise and grow your competence.

You will collaborate closely with internal and external stakeholders across Metso’s businesses, functions, and IT teams, as well as with IT service partners and vendors. Our team culture is all about getting things done – together. Metso provides a strong platform for growth and innovation, combining a results-driven mindset with a respectful and supportive culture in an exceptional way.

What You’ll Do

As Service Manager, you’ll lead the delivery, development, and management of Cloud Security Services, focusing on securing infrastructure and services. Key responsibilities include:

• Strategy & Design: Manage the Cloud Security Services portfolio and ensure architecture aligns with business goals and best practices.

• Transition: Oversee controlled implementation of new services and technologies, ensuring proper configuration and documentation.

• Operations: Drive incident, problem, change, and knowledge management, maintaining agreed service levels and security standards.

• Continuous Improvement: Optimize services and ensure compliance with security policies.

Who You Are

A motivated, responsible, and self-driven professional with excellent communication skills and full proficiency in English. You take initiative, work proactively under pressure, and thrive in collaboration. Your background includes:

• 5–8 years in IT infrastructure, cloud, or security roles.
• Strong knowledge of Microsoft Security products (M365, Defender Suite, etc.).
• Solid understanding of Azure security controls and architecture; AWS/GCP experience is a plus.
• Expertise in IT security principles and cloud security risk management.
• Possessing relevant security certification(s) is a benefit.
• Solid understanding of infrastructure and cloud security risks, with a proven ability to manage them effectively.
• Familiarity with ITIL and Agile methodologies; security certifications are an advantage.

  What's in it for you

• Wellbeing and safety - benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services, on-site gym, meal benefits, car/bicycle benefits, and engagement surveys.
• Annual bonus - global incentive programs tied to business and performance targets.
• Hybrid working possibilities - while we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.

• Extensive learning opportunities - ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
• Worldwide support - leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.
• A thriving culture – we are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.

Get in touch

Want to rise above the possible with us? Click ‘Apply now’ to leave your application by November 30, 2025. For additional information, please contact Matthew Buchanan (Head of Cloud Platform Services) by e-mail: matthew.buchanan(a)metso.com. Please note that the applications will be reviewed on a rolling basis throughout the process.

Do you feel that you do not meet all the requirements? If you got excited about this role while reading the job description, and you have most of the qualities described, we encourage you to apply! You might still be considered for the role.

How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.  
 
Metso is headquartered in Espoo, Finland. At the end of 2024 Metso had close to 17,000 employees in around 50 countries, and sales in 2024 were about EUR 4.9 billion. Metso is listed on the Nasdaq Helsinki. 

metso.com