Quality Manager, BDH

Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.

At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.

Job posting end date: 07/21/2025

Introduction

Are you passionate about quality assurance and continuous improvement? Do you thrive in a collaborative, international environment and enjoy turning strategy into action? We are looking for a Quality Manager to join our team in the Beneficiation, Dewatering and Hydrometallurgy (BDH) Business Line in the Services Business Area! In this role, you’ll be responsible for leading the development and implementation of a globally harmonized quality assurance framework for BDH Products, while also rolling up your sleeves to drive practical improvements, solve real-world challenges and ensure quality is embedded in our daily work. 

In this position, you will report to Director, Product Technical Support, located in Canada. 

The preferred location for this position is in Espoo, Tampere, Lappeenranta (Finland), or in Burlington (Canada). We are happy to offer flexible working arrangements, including hybrid options. 

What you do

• Lead the development and coordination of BDH’s global quality assurance processes.
• Collaborate with Market Areas (MA), Business Areas (BA), and Corporate Quality teams to ensure consistent quality standards.
• Drive continuous improvement through root cause analysis, feedback management, and standardization.
• Represent BDH in corporate quality forums and build a strong internal quality community.
• Monitor and report on quality KPIs, including cost of poor quality, non-conformance reports, and on-time delivery.
• Develop and implement harmonized quality standards and assurance processes.
• Support BDH Product Groups and Functions in adopting quality systems.
• Manage internal/external complaints and exceptional approval processes.
• Facilitate quality target-setting and monthly performance reporting.
• Escalate and resolve quality issues impacting BDH business.
• Foster collaboration across global quality teams and external QC providers.

Whether you're already working at a manager level or ready to take the next step in your career, we encourage you to apply!

Who you are

• Proven experience in quality management within a global manufacturing or industrial environment.
• Strong understanding of quality systems, KPIs, and continuous improvement methodologies.
• Excellent collaboration and communication skills across diverse teams and stakeholders.
• Ability to lead cross-functional initiatives and influence at all organizational levels.
• Fluent written and verbal communication skills in English. Additional languages are considered an asset. 
• Experience working with third-party QC providers and vendors is a plus.

What's in it for you

• An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there is a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change.
• Wellbeing and safety - Benefit from occupational healthcare, generous benefits plan, meal benefits, healthy living rewards, mental well-being services, and engagement surveys.
• Compensation and rewards - Global incentive program tied to business and performance targets.
• Hybrid working possibilities - While we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.
• A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
• Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
• Worldwide support - Leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication. 

Get in touch

Want to rise above the possible with us? Click ‘Apply now’ to leave your application.

For more information, please contact Guillermo Bermudez, Director, Product Technical Support at guillermo.bermudez@metso.com

We understand that some highly capable candidates might hesitate to apply for a role unless they meet every listed qualification. If you're excited about this role, we encourage you to apply even if you don't meet all the requirements. You may be the right candidate for the role.

How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.  
 
Metso is headquartered in Espoo, Finland. At the end of 2024 Metso had close to 17,000 employees in around 50 countries, and sales in 2024 were about EUR 4.9 billion. Metso is listed on the Nasdaq Helsinki. 

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