Process Owner, Contracts

Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.

At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.

Job posting end date: December 11, 2025

Introduction

We are seeking a Process Owner, Contracts to join our Global Processes team in Process and Data Management (PDM) function. You will be responsible for leading the development of the end-to-end Life Cycle Services process and related tools. Your role plays a crucial part in enabling operational efficiency and achieving seamless integration across business functions in LCS projects.

In this position, you will report to the Director of Global Processes, and the position is preferably located in Europe or Canada.

Team you belong to

You will join a team of process owners who own key end-to-end processes for the Aftermarket (Consumables & Services). The team is responsible for the Aftermarket process development portfolio and driving development in collaboration with other process development teams within Aftermarket.

We work closely with Aftermarket Business Lines, market areas, other process development teams and IT.

What you’ll do

• Lead the continuous improvement of the end-to-end Life Cycle Management process ensuring alignment with business goals
• Manage the active process development portfolio and drive improvement initiatives
• Actively collaborate with process owner community, deployment and compliance team and stakeholders to gather business needs, align development initiatives and priorities, and ensure effective process development execution and deployment across the end-to-end process
• Gather and align system requirements and development initiatives and coordinate system development in cooperation with the sub-process owners and IT organization
• Ensure availability of business rules, process KPIs, process description, guidelines, instructions and training material
• Monitor and drive compliance to global operating model and processes
• Actively support customer experience development

Who you are

• Strong knowledge of life cycle services business, operating models, and associated cross-functional supply chains and functions
• Good understanding of how data influences customer satisfaction and business profitability, with the ability to identify and prioritize factors that deliver the greatest impact 
• Demonstrated track record in leading operational or process development initiatives, successfully executing development projects, and driving change implementation 
• Good interpersonal and communication skills, with the ability to engage stakeholders effectively and align teams toward common objectives 
• Skilled at navigating complex situations with multiple stakeholders and competing demands, ensuring constructive outcomes under pressure
• Solid SAP knowledge; proficiency in SAP PS and SD modules is considered a strong asset

What's in it for you

• An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change.
• Wellbeing and safety - Benefit from occupational healthcare, generous benefits plan, and engagement surveys.
• Compensation and rewards - Global incentive program tied to business and performance targets.
• Hybrid working possibilities - While we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.
• A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
• Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
• Worldwide support - Leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.

Get in touch

Want to rise above the possible with us? Click ‘Apply now’ to leave your application.

For additional information, please contact Minna-Riitta Peippo Director, Global Processes (minna-riitta.peippo(at)metso.com)

We understand that some highly capable candidates might hesitate to apply for a role unless they meet every listed qualification. If you're excited about this role, we encourage you to apply even if you don't meet all the requirements. You may be the right candidate for the role.

How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.  
 
Metso is headquartered in Espoo, Finland. At the end of 2024 Metso had close to 17,000 employees in around 50 countries, and sales in 2024 were about EUR 4.9 billion. Metso is listed on the Nasdaq Helsinki. 

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