Site & Operations Manager

Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life.

Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth’s natural resources.

Join nearly 18,000 Metsonites worldwide, each bringing unique expertise and experience to positive change. At Metso, you’re supported by a growth culture built on safety, wellbeing, inclusion and collaboration.

This is your opportunity to make an impact and rise above the possible.

Job posting end date: 09/15/2026

Who we are?

Metso is a front runner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and process expertise.

Our Global Organisation strives on positive change to our World by offering sustainable solutions for their Mining equipment. Our people are highly motivated, self-automated and driven.

Our culture

Our values of high ambition always, customer in centre, getting it done together and being open and honest guide our everyday decisions and way of working. They are the guiding principles we expect everyone to act accordingly, and we believe that by living our values we will build a common, thriving culture.

The Opportunity

The Site & Operations Manager, Cromer, is responsible for the overall performance, leadership and development of the Cromer operation, serving as the primary manufacturing and operations hub for Mining Slurry Valves in Australia.

The role combines full site leadership with operational accountability for safety, quality, delivery, productivity and cost performance. The position is responsible for leading manufacturing, assembly, supply chain, quality, engineering support and site services while ensuring the operation supports the growth objectives.

The Site & Operations Manager will drive operational excellence, continuous improvement, customer responsiveness and long-term capability development while maintaining compliance with all regulatory and company requirements. The role also acts as the primary local leader for employees and key stakeholders at the Cromer site.

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Key Responsibilities

Site Leadership

• Lead all day-to-day operations at the Cromer site.
• Act as the Site Manager with accountability for safety, environmental compliance, employee wellbeing and site governance.
• Develop a high-performing culture based on accountability, teamwork and continuous improvement.
• Lead and develop the local leadership team.

Manufacturing & Operations

• Ensure safe, efficient and cost-effective manufacturing and assembly of Mining Slurry Valves and related products.
• Drive operational performance in quality, productivity, delivery and cost.
• Establish standard work, capacity planning and operational discipline across the site.
• Support future growth and operational scaling requirements.

Supply Chain & Logistics

• Oversee planning, procurement, warehouse and logistics activities.
• Optimize inventory levels and working capital.
• Strengthen supplier performance and material availability.
• Collaborate with regional and global supply chain teams to ensure continuity of supply.

Quality & Continuous Improvement

• Ensure products consistently meet customer and company quality requirements.
• Drive Lean Manufacturing, Six Sigma and continuous improvement initiatives.
• Lead root-cause analysis and corrective actions for operational deviations.
• Promote a culture of operational excellence and problem solving.

Financial Accountability

• Own site operating budgets and cost performance.
• Support capital investment planning and site development initiatives.
• Identify productivity and cost reduction opportunities.
• Deliver operational results in line with annual financial objectives.

People & Organization

• Develop organizational capability and succession plans.
• Drive employee engagement and leadership development.
• Ensure effective communication and collaboration across all functions.
• Foster an inclusive, safety-first and high-performance culture.

Global & Regional Collaboration

• Represent Cromer within the global Pumps Operations organization.
• Participate in regional and global operations initiatives.
• Share best practices and support operational alignment across sites.
• Work closely with Sales, Service, Engineering, Product Management and Supply Chain teams.

About You

Qualifications & Experience

• Bachelor's degree in Engineering, Manufacturing, Operations Management or related discipline.
• Minimum 8–10 years of leadership experience within manufacturing or industrial operations.
• Previous experience managing production, supply chain and quality functions.
• Experience in mining, minerals processing, valves, pumps or heavy industrial equipment is preferred.
• Demonstrated success leading operational improvements and organizational development.
• Strong financial and business acumen.
• Experience operating within a global matrix organization is advantageous.
• SAP (S/4) experience

Leadership Competencies

• Strategic and operational leadership capability.
• Strong people leader with proven team-development skills.
• Results-oriented and action-driven.
• Excellent communication and stakeholder management abilities.
• Analytical, structured and data-driven decision maker.
• Strong customer and quality focus.
• Ability to lead change and continuous improvement initiatives.

Key Performance Indicators

• Safety Performance (TRIF/LTIF)
• Quality Performance (COPQ, NCR, Customer Complaints)
• On-Time Delivery
• Productivity & Utilization
• Inventory Turnover
• Working Capital
• Cost Performance
• Employee Engagement
• Continuous Improvement Delivery

Success Measures

The successful candidate will:

• Maintain Cromer as a safe, engaging, high-performing operation.
• Improve delivery, quality and productivity performance.
• Strengthen operational capability and workforce engagement.
• Deliver measurable cost and working capital improvements.
• Support growth of the Mining Slurry Valves business across Australia and APA.
• Create a sustainable platform for future operational expansion and footprint optimization.

Only those with full working rights in Australia need apply.

We understand that some highly capable candidates might hesitate to apply for a role unless they meet every listed qualification. If you're excited about this role, we encourage you to apply even if you don't meet all the requirements. You may be the right candidate for the role.

What's in it for you

• Extensive learning opportunities - ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
• Wellbeing and safety - benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services and engagement surveys.
• Annual bonus - global incentive programs tied to business and performance targets.
• Worldwide support - leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.
• A thriving culture – we are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
• A work environment where safety is always the number one priority – both your physical and mental health is our priority
• A competitive base salary reflective of your skills and experience with annual incentive program
• Additional Annual Leave benefit - your health and wellbeing is a priority, increase your leave entitlement with every year you work at Metso.
• Gender neutral parental leave - 18 weeks paid in full
• Paid Volunteer Leave so you can give back to the local community or an organisation of your choice
• Comprehensive medical benefits including discounted private health insurance for employees and immediate family
• Novated lease - this benefit allows you to save on a new car and potentially enjoy significant tax savings
• Various leisure benefits including discounted car rental and accommodation for leisure travel around the world.

Metso is committed to pay equity and transparent reward practices globally. Compensation information is shared in line with local legislation and applicable recruitment practices.
 

How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.

Metso is headquartered in Espoo, Finland. At the end of 2025 Metso had close to 18,000 employees in around 50 countries, and sales in 2025 were about EUR 5.3 billion. Metso is listed on the Nasdaq Helsinki. 

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