Controller, Business/ Operational

Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life.

Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth’s natural resources.

Join nearly 18,000 Metsonites worldwide, each bringing unique expertise and experience to positive change. At Metso, you’re supported by a growth culture built on safety, wellbeing, inclusion and collaboration.

This is your opportunity to make an impact and rise above the possible.

Job posting end date: 09/28/2026

OBJETIVO DEL CARGO / (JOB STATEMENT)

We are seeking a Controller, Business/Operational – Controller de Negocios to join our Finance team. In this role, you will actively contribute to boosting spare part sales by optimizing order management, ensuring on-time deliveries, and enhancing customer experience: including schedule, budget, and quality. You will collaborate with internal and external stakeholders to identify business opportunities, drive revenue growth, and strengthen our presence in the South America Market Area (MA). You will communicate within a global team to prioritize tasks and make quick, informed decisions in order to accelerate sales in the region and control the payback of our investments.


This position is based in Santiago, Chile, but we are happy to offer flexible working arrangements, including hybrid options. In this position, you will report to the Sr, Controller Business/Operational.

DEBERES Y RESPONSABILIDADES DEL CARGO / (JOB DUTIES AND RESPONSIBILITIES)

• Drive Sales Growth: Proactively manage customer orders to accelerate sales and revenue generation, ensuring a seamless order-to-delivery process.
• Regional investment follow-up & financial analysis on Investment Project in the region.
• Lead and Coordinate: Oversee and communicate with stakeholders throughout the delivery process for complex orders & investment projects in the region.
• Strategic Order Optimization: Analyze orders and prioritize high-value sales opportunities, ensuring timely deliveries that meet client expectations.
• Enhance Customer Experience: Ensure deliveries meet agreed schedules, quality, and cost, maximizing business outcomes and customer satisfaction.
• Risk Mitigation for Sales Impact: Identify and resolve potential bottlenecks in the delivery process that could negatively impact customer satisfaction and future sales.
• Collaborate and Innovate: Work closely with all stakeholders, establishing positive relationships and continuously improving services based on feedback.

• Provide monthly and quarterly Sales estimate reports.
• Provide monthly and quarterly Financial analysis on Investment Projects in the region.

• Is aware of and complies with Quality, Safety, Occupational Health and Environmental standards in accordance with internal documentation, legal requirements and requirements of the Organization.
• Regarding the work in which it is involved, comply with the procedures involved in the accreditation, certification and maintenance of ISO 9001, ISO 14001, OSHAS 18001 and Ch3262 (Gender equality and reconciliation of work, family and personal life).

CONDICIONES DE TRABAJO / (WORKING CONDITIONS) Marcar todas las que apliquen

SE RELACIONA CON / (RELATIONSHIPS)

• Supervisa a / (Oversees to): N/A

• Reporta a / (reports to): Sr. Controller Business/Operational

• Áreas de la Compañía con que se relaciona / (internal interfaces): All Business Area & Market Area SAM VPs

ESPECIFICACIÓN DEL CARGO / (POSITION SPECIFICATION)

REQUERIMIENTOS TÉCNICOS / (QUALIFICATIONS & EXPERIENCE)

• Educación: (Profesional o Técnico)

• Bachelor's Degree in Business, Engineering, or a related field.
• Proven experience in sales, projects or delivery management and investment projects is a plus.

• Experiencia:

•  2 – 3 years.
• Prior experience in a Business-to-Business role is an advantage.

• Formación: (Conocimientos Esperados):

• Proven track record in driving sales growth, driving profitability and customer satisfaction in a B2B environment.
• Strong analytical skills to identify opportunities and mitigate risks.
• Inspires performance with a focus on quality and speed.
• Strong understanding of financial and management reporting tools (BW, PowerBI).
• Ensure compliance with safety and regulatory requirements.
• Continuously improve financial systems and controls.

• Otros Requisitos:

          English proficiency (B1 or higher).

•  Proficiency in Microsoft Office.
•  Tech-Savvy: Good familiarity with IT tools and ERP/integrated systems (preferably SAP S/4HANA), modules: FI, CO, PS, SD, MM (is a plus)
• Experience with CRM software (Salesforce preferred) and financial reporting tools (BW, PowerBI).

NOTA 1: Si la formación técnica no se acredita formalmente, Metso valida la experiencia del trabajador o trabajadora.

DESTREZAS Y HABILIDADES / (SKILLS AND ABILITIES)

Competencias Específicas

• Sales-Oriented Mindset: Ability to identify and capitalize on revenue-generating opportunities.
• Results-Driven: Consistently meet and exceed sales performance KPIs.
• Performance-Oriented: Significant operational performance, meeting cost and performance KPIs, industry standards, and competitor benchmarks.
• Ability to lead and implement change effectively.
• Strong Negotiation & Communication Skills: Effectively engage with customers, suppliers, and internal teams.
• Customer-Centric Approach: Understand and anticipate client needs to provide tailored solutions.
• Proven problem-solving skills and ability to manage multiple priorities and deadlines.
• Focus: Comfortable working in a multicultural and multilingual team atmosphere.
• Team player with a collaborative mindset and a drive to deliver results.

Adicionalmente se han definido competencias transversales que aplican a todas las personas de Metso y están enmarcadas en nuestros Valores Corporativos.

NOTA 2: Usted debe conocer, de parte de la compañía, la Misión, Visión, Objetivos Estratégicos, Código de Conducta, Valores Corporativos y Reglamento Interno. Los conocimientos en Prevención de Riesgos y Medio Ambiente de acuerdo con el tipo de trabajo que desarrolla se entregarán en las inducciones y capacitaciones correspondientes.

Metso is committed to pay equity and transparent reward practices globally. Compensation information is shared in line with local legislation and applicable recruitment practices.
 

How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.

Metso is headquartered in Espoo, Finland. At the end of 2025 Metso had close to 18,000 employees in around 50 countries, and sales in 2025 were about EUR 5.3 billion. Metso is listed on the Nasdaq Helsinki. 

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