Pump Application Engineer

Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.

At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.

Job posting end date: 04/30/2025

Introduction

We are seeking an Application Engineer to join the NCA Pumps Proposal team. You will be responsible for providing technical expertise to slurry pump product sales which involves product selection, proposal preparation, and ongoing technical support.  Your role plays a crucial part in North American equipment sales, which will contribute to Metso’s mining portfolio. In this position, you will report to Manager, Application and Quotation Support.

 
This position is primarily located in Columbia, SC, USA with up to 10% domestic and international travel, but we are happy to offer flexible working arrangements, including hybrid options.

Team you belong to:

You will join a team of application and project engineers that strive to deliver technical expertise to our customers and sales team. We are currently growing our mining pump business in NCA.

We work closely with internal and external stakeholders, such as EPCs, Sales, Order Engineering, Quality, Aftermarket, and R&D. Our team culture is all about collaboration to achieve customer success.  The members in our team are located in Columbia, SC, USA.

What you'll do:

• Assist Sales/Dealers with Technical and Application support, sizing of pumps, Cyclones and Hoses.
• Provide quotation support to sales/dealers for complete pumps and larger projects. 
• Calculate prices & cost for pumps not in standard price/cost lists. 
• Review and understand technical specifications and drawings from an engineering company or client.
• Support all our “customers” (other BLs, dealers, EPCs, etc) with competence related to slurry handling projects and/or issues.
• Work as a backup for colleagues when appropriate/needed.
• Document support provided to facilitate effective handover to factory. 
• Follow up on given support work. 
• Be a mentor for other Proposal teams and members as required. 
• Support and assist the Warranty/Service team when requested.
• Support internal departments with technical knowledge related to our pumps. 
• Assist in the compilation and preparation of monthly progress reports by giving input on the progress of pump related business.
• Assist the Sales/Support teams to successfully execute the business and maintain an ethical, proficient and co-operative approach with clients, suppliers and colleagues.
• Develop and maintain the relation with MA Sales/customers through travels, meetings, presentations, education and representations.
• Work with continuous improvements related to procedures and tools within the Pumps BL and Columbia Operations.
• Requires travel, both domestic and international

Who you are:

• Bachelor of Science degree in engineering preferred, technical background
• related experience
• Basic knowledge in pumps is desirable. Relevant pump knowledge means achieved through academic studies or practical experience of centrifugal pumps
• General knowledge within the area of minerals and mineral processing is beneficial
• To fit in the role, you have a great interest in technology, you see problem solving as something fun and fulfilling 
• You like to work within a team, and you can remain calm during stressful situations where the workload can be high 
• Experience in quotation work is an asset
• Project management experience is an asset.
• Good communication skills in English are required. Spanish language skills are beneficial.
• Good computer skills in Microsoft Office, SAP and general adaptability to new tools is a requirement.
• Prior experience in a customer service role or support function role is a plus.

What's in it for you:  
 

• An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change.
• Compensation and rewards - Global incentive program tied to business and performance targets.
• Hybrid working possibilities - While we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.
• A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
• Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
• Worldwide support - Leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.

Get in touch:
 

Want to rise above the possible with us? Click ‘Apply now’ to leave your application.
 

We understand that some highly capable candidates might hesitate to apply for a role unless they meet every listed qualification. If you're excited about this role, we encourage you to apply even if you don't meet all the requirements. You may be the right candidate for the role.

How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and process expertise. We are the partner for positive change. 

Headquartered in Espoo, Finland, Metso employs over 17,000 people in close to 50 countries and sales for 2023 were about EUR 5.4 billion. The company is listed on the Nasdaq Helsinki. metso.com, x.com/metsoofficial