Technical Sales Support Manager - MPT Gearboxes

Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life.

Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth’s natural resources.

Join nearly 18,000 Metsonites worldwide, each bringing unique expertise and experience to positive change. At Metso, you’re supported by a growth culture built on safety, wellbeing, inclusion and collaboration.

This is your opportunity to make an impact and rise above the possible.

Job posting end date: 08/19/2026

We are seeking a Technical Sales Support Manager, MPT Gearboxes to join our TSS Team. This position is to bridge the gap between technical expertise and sales success of Gearboxes. The Technical Sales Support Manager ensures that customers receive the right technical gearbox solutions while supporting the sales team with in-depth product knowledge.

By acting as a liaison between customers, sales, and the global engineering team, this role helps drive business growth, improve customer satisfaction, and ensure smooth communication of technical requirements.

In this position, you will report to the Head of Grinding, Bulk, Pyro & Smelting

This position is mainly based in Centurion, Gauteng

TEAM YOU’LL BELONG TO

You will join the TSS Team and work closely with internal and external stakeholders, such as Sales, Product Lines & Market Areas, Procurement, Engineering, Project Management, the Quality Team and the Customer & Supplier Technical Interface.

WHAT YOU WILL DO

Provide Sales Support & Technical Expertise

• Provide technical guidance to the sales team, ensuring accurate and effective customer proposals
• Assist in the development of technical sales materials, including presentations and documentation
• Support pre-sales and post-sales activities, ensuring customer requirements are met

Customer Engagement & Solution Development

• Act as a technical point of contact for customers, addressing inquiries and providing tailored solutions
• Conduct technical presentations, demonstrations, and training to support customer understanding
• Collaborate with the global engineering team to develop customized solutions when required

Collaboration with Internal Teams

• Work closely with engineering, product management, and R&D teams to align solutions with business goals
• Provide market feedback to help shape product development and innovation strategies
• Assist in resolving technical challenges that arise during the sales and implementation process

Industry & Market Awareness

• Stay up to date with industry trends, competitive technologies, and emerging market needs
• Continuously enhance technical knowledge to provide customers with the latest and most effective solutions

Frequent Travel & On-Site Support

• Visit customer sites as needed for technical discussions, troubleshooting, or solution validation
• Represent the company at industry events, trade shows, and technical conferences when required

Main Challenges

• Bridging Technical & Sales Needs: Translating complex technical solutions into clear, customer-friendly value propositions
• Managing Customer Expectations: Balancing diverse customer needs with product capabilities and business objectives
• Coordinating with a Global Team: Working across different time zones and cultures with the global engineering team
• Keeping Up with Technology Trends: Staying updated on industry advancements and competitive solutions
• Handling Multiple Priorities: Juggling sales support, customer interactions, and internal collaboration efficiently

WHO YOU ARE

• Matric (Grade 12)
• Bachelor’s degree in Engineering, Technical, or a related field (Master’s degree is a plus)
• Proven experience in technical sales support, application engineering, or a similar customer-facing technical role. Minimum of 5 years of experience
• Background in industrial scale gearboxes in Mining or similar industry

HARD AND SOFT SKILLS THAT ARE ESSENTIAL FOR THIS ROLE

Technical Skills:

• Strong technical expertise in planetary and helical gearboxes
• Ability to analyze customer requirements and translate them into technical solutions
• Experience with technical presentations, demos, and proposal development

Soft Skills & Competencies:

• Excellent communication and presentation skills to engage both technical and non-technical audiences
• Strong problem-solving abilities and a customer-focused mindset
• Ability to work independently while collaborating with a global team

Additional Requirements:

• Willingness to travel, customer visits, training, and industry events
• Fluency in English (additional languages are a plus)

WHAT'S IN IT FOR YOU

• An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change
• Compensation and rewards - Global incentive program tied to business and performance targets
• Hybrid working possibilities - While we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment
• A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
• Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
• Worldwide support - Leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.

GET IN TOUCH

Want to rise above the possible with us?

• Go to our website www.metso.com, click on careers and start your application

Metso is committed to pay equity and transparent reward practices globally. Compensation information is shared in line with local legislation and applicable recruitment practices.
 

How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.

Metso is headquartered in Espoo, Finland. At the end of 2025 Metso had close to 18,000 employees in around 50 countries, and sales in 2025 were about EUR 5.3 billion. Metso is listed on the Nasdaq Helsinki. 

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