Site Account Manager- Rustenburg

We are seeking a Site Account Manager to join our Sales Team. The successful candidate will be responsible for developing and managing designated customer accounts to achieve sales growth and meet or exceed assigned sales targets. The role focuses on building strong customer relationships, identifying new business opportunities, expanding the sales of products and services, and delivering profitable growth within the assigned territory.

The successful candidate will act as the primary point of contact for customers, ensuring high levels of customer satisfaction while supporting the company's strategic growth objectives within the South African market.

In this position, you will report to the Sales Manager for Southern Africa Central Region.

This position is mainly located in Rustenburg, North – West Province.

TEAM YOU’LL BELONG TO

• You will join our Sales Team and work closely with internal and external stakeholders, such as Existing and prospective customers, Key customer decision-makers and stakeholders, Sales Management, Product Lines, Marketing, Customer Service and Support, Finance, Operations, and Technical & Engineering Teams.

WHAT YOU WILL DO

• Drive customer satisfaction and business growth by providing value-added support and solutions at customer sites
• Partner with customers to identify improvement opportunities and optimize operational performance
• Build and maintain strong relationships with key decision-makers, positioning Metso as a trusted business partner
• Proactively identify, qualify, and develop new sales opportunities within customer operations
• Grow aftermarket business while identifying capital project opportunities and facilitating engagement with the relevant sales teams
• Coordinate and maintain visibility of all Metso activities and engagements at customer sites
• Mobilize and align internal resources to deliver exceptional customer support and account outcomes
• Develop a thorough understanding of customer business objectives and effectively communicate Metso's value proposition
• Lead site sales initiatives in collaboration with cross-functional teams, aligning opportunities with customer operational and capital expenditure plans
• Develop and execute account strategies, sales plans, budgets, and customer engagement roadmaps to achieve growth objectives
• Maintain accurate information on installed equipment, plant performance, maintenance schedules, and operational requirements
• Champion customer feedback processes and continuous improvement initiatives to enhance customer experience
• Support accounts receivable activities and assist in ensuring timely collection of outstanding payments

• Contribute actively to the Regional and Global Key Account Management teams, sharing insights and supporting strategic account objectives

WHO YOU ARE

•  Matric (Grade 12)
• Minimum 4–7 years of relevant sales and account management experience
• Bachelors’ Degree or BTech – Chemical / Process Engineering will be advantageous
• Minimum 5 years’ experience working on concentrator plants as a Plant metallurgist
• Experience working in a customer-focused and fast-paced professional environment
• Proficiency in CRM systems and Microsoft Office applications
• Strong negotiation and influencing skills, with the ability to build trust
• Strong communication skills and a serving leader

WHAT SKILLS, COMPETENCIES AND REQUIREMENTS (HARD AND SOFT) ARE ESSENTIAL FOR THIS ROLE?

• Strong sales and business development skills
• Excellent relationship-building and stakeholder management capabilities
• Strong negotiation, influencing, and presentation skills
• Customer-focused with a consultative sales approach
• Strategic thinking and business acumen
• Excellent verbal and written communication skills
• Strong planning, organizational, and time management skills
• Ability to work independently with limited supervision
• Results-oriented and driven to achieve performance targets
• Strong problem-solving and decision-making abilities

• High level of professionalism and integrity

WHAT'S IN IT FOR YOU

• An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change
• Compensation and rewards - Global incentive program tied to business and performance targets
• Hybrid working possibilities - While we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment
• A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together
• Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities
• Worldwide support - Leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication

WORK COMPLEXITY AND BUSINESS IMPACT

• Operates independently within an assigned territory and customer portfolio
• Responsible for managing local and regional accounts with measurable impact on business performance
• Contributes directly to revenue growth, customer retention, and market expansion within South Africa
• Geographic scope primarily covers South Africa, with occasional regional responsibilities as required

LOCATION AND TRAVEL

•  This position is based in Rustenburg, North-West, South Africa
• Flexible working arrangements may apply in line with company policy
• Regular travel within South Africa will be required to manage customer relationships and business development activities
• Occasional regional travel may be required

GET IN TOUCH

Want to rise above the possible with us?

• Go to our website www.metso.com, click on careers and start your application,