Senior Manager, Product Sales Support, Bulk Automation Technology, AFR

Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life.

Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth’s natural resources.

Join nearly 18,000 Metsonites worldwide, each bringing unique expertise and experience to positive change. At Metso, you’re supported by a growth culture built on safety, wellbeing, inclusion and collaboration.

This is your opportunity to make an impact and rise above the possible.

Job posting end date: 

Job Title: Senior Manager, Product Sales Support, Bulk Automation Technology

Location: Cape Town

Department: Bulk Automation Technology, GBPS

Reports To: Director of Engineering – Bulk Automation Technology

We are seeking a motivated and technically-oriented Product Sales Support (Advanced Automation, Electrical and Software Services) professional to join our team for the Africa region. This role involves providing specialized Bulk Material Handling technical sales support, managing and driving the sales process, and collaborating with sales teams to build campaigns, prioritize opportunities, and develop solutions. The role has a focus on understanding the customers' business and being able to determine the best solution to suit their needs and requirements.

This position will be the interface between the market area and the business line product teams, ensuring alignment and effective communication. The position supports product development teams in creating and deploying offerings, best practices, sales training, and value argumentation. This position can be based in Pittsburgh, York, Vancouver, but we are happy to offer flexible working options, including hybrid arrangements. This position may require up to 70% travel, predominantly regionally and occasional globally.

The Team You Belong To:

You will join a team of Technical Product and Sales experts enthusiastic about technical development and business growth. The goal of the team is to provide high-quality technical solutions for customer opportunities and projects, ensuring that our proposed solutions are viewed as the superior choice for our customers, promoting brand value, and achieving booking and margin results. We work closely with internal stakeholders, such as Sales, Proposals, Engineering, and Project Management teams in a global setting.

What You’ll Do

• Sales Support: Lead or support sales for designated service offerings and technologies.
• Solution Lead: Act as the Solution Lead on sales cases based on competence and situation.
• Business Line and Market Area collaboration: As part of the business line, work within the embedded Market Area sales team to ensure alignment and facilitating a seamless interface.
• Customer Understanding: Perform site surveys and understand customers’ requirements.
• Value Co-Creation: Ensure effective value co-creation with customers.
• Sales Case Management: Oversee the progress of sales cases from lead to proposal and negotiations, ensuring profitability.
• Market Understanding: Keep abreast of market, competition, and industry best practices.
• Training: Coach and train market area service sales teams.
• Compliance: Ensure adherence to sales processes, proposal, and risk management procedures.
• Product Development: Collaborate with the product development team to manage products/offerings.
• Feedback: Provide frontline feedback and improvement ideas to product development and delivery teams.
• Warranty and Inspection: Support warranty processes, validate information on the installed base, and review inspection reports.

Who You Are

• Educational Background: Bachelor’s degree in Electrical and Automation Engineering.
• Experience: 4 to 6 years of relevant experience.
• Industry: Bulk Materials Handling knowledge.
• Strong background in engineering design principles, product knowledge of major mining equipment, excellent communication skills, ability to understand and communicate issues domestically and internationally, and high-level computer skills (Excel, Word, PowerPoint).
• Knowledge: Electrical, automation and software, Bulk material Handling equipment, Mining market, supplier evaluation, and risk management.
• Skills: Strategic vision, systemic vision, negotiation, assertive communication, critical analysis, and planning.

What's in It for You?

• An Inspiring Purpose: Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. At our company, you get to be part of transforming the industry and making a positive change.
• Compensation and Rewards: Global incentive program tied to business and performance targets.
• Hybrid Working Possibilities: While we advocate for meeting and collaborating in person, we believe in fostering a flexible work environment.
• A Thriving Culture: We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
• Extensive Learning Opportunities: Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
• Worldwide Support: Leverage our network of peers across the world, offering valuable assistance. We get things done together through open and honest communication.

Get in touch:

Want to rise above the possible with us? 

• Go to our website www.metso.com, click on careers, and start your application

Metso is committed to pay equity and transparent reward practices globally. Compensation information is shared in line with local legislation and applicable recruitment practices.
 

How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.

Metso is headquartered in Espoo, Finland. At the end of 2025 Metso had close to 18,000 employees in around 50 countries, and sales in 2025 were about EUR 5.3 billion. Metso is listed on the Nasdaq Helsinki. 

metso.com