Technical Sales Support, Mill Lining

Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.

At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.

Job posting end date: 11/17/2025

Introduction

We are seeking a Technical Sales Support, Mill Lining to join our Market Area Sales and Service Mexico team. You will be responsible for the execution of the business line product strategy for sales growth and profitability.  The specialist works with Account Managers and Product Specialists to develop solutions for customers and grow business. You will report to the Sr. Manager, Technical Sales Support.

This position is mainly located in Irapuato, Guanajuato MX and Cananea, Sonora MX. However, it involves up to 50-70% of travel to Customer Sites. 

Team you belong to:

You will join a team of Technical Sales Support experts dedicated to providing solutions to Sales Manager and Customers 

We work closely with internal stakeholders, such as Sale Account Managers and Field Services Engineers. Our team culture is all about providing the best solutions for the customer and internal stakeholders.  The members in our team are in Mexico. 

What you’ll do:

•    Support Account Managers with technical expertise for sales cases (low to medium complexity).
•    Analyze customer needs and recommend the best mill lining solutions.
•    Deliver compelling technical presentations to customers.
•    Maintain and share key data: mill performance, liner suppliers, customer goals.
•    Generate and follow up on RFQs in Salesforce.
•    Review technical proposals, pricing, and sourcing.
•    Validate sales orders to ensure alignment with agreed terms.
•    Work cross-functionally with Product Support and Proposal Management for more complex solutions.
•    Continuously provide feedback to improve tools, processes, and customer experience

Who you are:

• Education: Bachelor’s degree in Mechanical Engineering, Mining Engineering, or related field (or equivalent experience).
• Experience: 1–3 years in technical sales support, mining equipment, or mill lining solutions preferred.
  Understanding of grinding mills and mill lining systems.
• Familiarity with wear materials and performance optimization.:
• Proficiency in Salesforce or similar CRM.
• Basic knowledge of SAP or ERP systems is an advantage.
• Strong communication and presentation skills.
• Ability to work collaboratively in a cross-functional environment.
• Detail-oriented with strong organizational skills.

What's in it for you:

• An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change.
• Wellbeing and safety - Benefit from occupational healthcare, Major medical insurance, healthy living rewards, mental well-being services.
• Compensation and rewards - Global incentive program tied to business and performance targets.
• A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together. 
• Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
• Worldwide support - Leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.

Get in touch:

Want to rise above the possible with us? Click ‘Apply now’ to leave your application.

For additional information, you can call Charline Avila, Talent Acquisition Specialist at charline.avila@metso.com

We understand that some highly capable candidates might hesitate to apply for a role unless they meet every listed qualification. If you're excited about this role, we encourage you to apply even if you don't meet all the requirements. You may be the right candidate for the role.

How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.  
 
Metso is headquartered in Espoo, Finland. At the end of 2024 Metso had close to 17,000 employees in around 50 countries, and sales in 2024 were about EUR 4.9 billion. Metso is listed on the Nasdaq Helsinki. 

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