Field Service Engineer

Introduction
  We are seeking a Fiel Service Engineer to join our Market Area Sales and Service Mexico team. You will be responsible for providing Advisory and/or Supervisory services for the installation/repair of mechanical equipment. Gain the necessary experience to become proficient in the operation of Metso equipment and systems. In this position, you will report to the Manager, Field Service Mexico
 
This position is mainly located in Cananea, Sonora MX or Irapuato, Guanjauato. However, it involves up to 50-70% of travel to Customer Sites.
  
Team you belong to
 
You will join a team of Field Service experts focused on providing solutions to Sales Manager and Customers

We work closely with internal stakeholders, such as Sale Account Managers and Direct Customers. Our team culture is all about providing the best solutions for the customer and internal stakeholders. The members in our team are in Mexico.
 
What you’ll do:
 
•    Installation & Commissioning: Ensure the setup of systems, machinery, spare parts, and wear material components, ensuring smooth operations for our customers.
•    Technical Evaluations: Analyze equipment and component failures to determine causes and implement solutions that keep machines running at peak performance.
•    Product & Service Promotion: Promote sales of OEM spare parts, wear components, and Metso products to customers while promoting our technical skills.
•    Supervision & Support: Oversee Field Service projects at customer sites, offering direct mechanical service and guiding field service technicians.
•    Inspection & Reporting: Conduct field inspections, escalate issues to technical support and engineering, and provide detailed reports on site visits, expenses, and time sheets.
•    Solution Support: Assist with quotations, define solutions for LCS (Life Cycle Services), and contribute to the technical support process, including warranty and Root Cause Analysis (RCA).

Who you are:
  We are looking for a motivated professional with the following qualities:

•    Effective ability to work by managing your own schedule and complete tasks with minimal supervision.
•    Effective communication and teamwork skills for collaborating with internal and external stakeholders.
•    A quick thinker, capable of making sound, accurate decisions on complex issues. •    Highly organized with a keen interest in detailed technical reporting and record-keeping.
•    Solid mechanical/electrical/instrumentation skills.
•    Comfortable reading technical drawings, using measurement tools, and interpreting imperial/metric measurements.
•    Willing and able to travel frequently (up to 6 weeks per trip) with potential for occasional international assignments.

What's in it for you?
 
•    An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change.
•    Wellbeing and safety - Benefit from occupational healthcare, Major medical insurance, healthy living rewards, mental well-being services.
•    Compensation and rewards - Global incentive program tied to business and performance targets.
•    Hybrid working possibilities - While we are big advocates of meeting and collaborating in person, we believe in promoting a flexible work environment.
•    A thriving culture - We are focused on developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is compelling and inclusive and unites our people to build a sustainable future together.
•    Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, inspiring projects, and global opportunities.
•    Worldwide support - Leverage our network of peers across the world, offering valuable assistance. We do things together, through open and transparent communication.
  
Get in touch
 
Want to rise above the possible with us? Click ‘Apply now’ to leave your application.
 
For additional information, you can call Diana Romero, at diana.romero@metso.com
 
We understand that some highly capable candidates might hesitate to apply for a role unless they meet every listed qualification. If you're excited about this role, we encourage you to apply even if you don't meet all the requirements. You may be the right candidate for the role.

Introduction
  We are seeking a Fiel Service Engineer to join our Market Area Sales and Service Mexico team. You will be responsible for providing Advisory and/or Supervisory services for the installation/repair of mechanical equipment. Gain the necessary experience to become proficient in the operation of Metso equipment and systems. In this position, you will report to the Manager, Field Service Mexico
 
This position is mainly located in Cananea, Sonora MX or Irapuato, Guanjauato. However, it involves up to 50-70% of travel to Customer Sites.
  
Team you belong to
 
You will join a team of Field Service experts focused on providing solutions to Sales Manager and Customers

We work closely with internal stakeholders, such as Sale Account Managers and Direct Customers. Our team culture is all about providing the best solutions for the customer and internal stakeholders. The members in our team are in Mexico.
 
What you’ll do:
 
•    Installation & Commissioning: Ensure the setup of systems, machinery, spare parts, and wear material components, ensuring smooth operations for our customers.
•    Technical Evaluations: Analyze equipment and component failures to determine causes and implement solutions that keep machines running at peak performance.
•    Product & Service Promotion: Promote sales of OEM spare parts, wear components, and Metso products to customers while promoting our technical skills.
•    Supervision & Support: Oversee Field Service projects at customer sites, offering direct mechanical service and guiding field service technicians.
•    Inspection & Reporting: Conduct field inspections, escalate issues to technical support and engineering, and provide detailed reports on site visits, expenses, and time sheets.
•    Solution Support: Assist with quotations, define solutions for LCS (Life Cycle Services), and contribute to the technical support process, including warranty and Root Cause Analysis (RCA).

Who you are:
  We are looking for a motivated professional with the following qualities:

•    Effective ability to work by managing your own schedule and complete tasks with minimal supervision.
•    Effective communication and teamwork skills for collaborating with internal and external stakeholders.
•    A quick thinker, capable of making sound, accurate decisions on complex issues. •    Highly organized with a keen interest in detailed technical reporting and record-keeping.
•    Solid mechanical/electrical/instrumentation skills.
•    Comfortable reading technical drawings, using measurement tools, and interpreting imperial/metric measurements.
•    Willing and able to travel frequently (up to 6 weeks per trip) with potential for occasional international assignments.

What's in it for you?
 
•    An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change.
•    Wellbeing and safety - Benefit from occupational healthcare, Major medical insurance, healthy living rewards, mental well-being services.
•    Compensation and rewards - Global incentive program tied to business and performance targets.
•    Hybrid working possibilities - While we are big advocates of meeting and collaborating in person, we believe in promoting a flexible work environment.
•    A thriving culture - We are focused on developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is compelling and inclusive and unites our people to build a sustainable future together.
•    Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, inspiring projects, and global opportunities.
•    Worldwide support - Leverage our network of peers across the world, offering valuable assistance. We do things together, through open and transparent communication.
  
Get in touch
 
Want to rise above the possible with us? Click ‘Apply now’ to leave your application.
 
For additional information, you can call Diana Romero, at diana.romero@metso.com
 
We understand that some highly capable candidates might hesitate to apply for a role unless they meet every listed qualification. If you're excited about this role, we encourage you to apply even if you don't meet all the requirements. You may be the right candidate for the role.

Introduction
  We are seeking a Fiel Service Engineer to join our Market Area Sales and Service Mexico team. You will be responsible for providing Advisory and/or Supervisory services for the installation/repair of mechanical equipment. Gain the necessary experience to become proficient in the operation of Metso equipment and systems. In this position, you will report to the Manager, Field Service Mexico
 
This position is mainly located in Cananea, Sonora MX or Irapuato, Guanjauato. However, it involves up to 50-70% of travel to Customer Sites.
  
Team you belong to
 
You will join a team of Field Service experts focused on providing solutions to Sales Manager and Customers

We work closely with internal stakeholders, such as Sale Account Managers and Direct Customers. Our team culture is all about providing the best solutions for the customer and internal stakeholders. The members in our team are in Mexico.
 
What you’ll do:
 
•    Installation & Commissioning: Ensure the setup of systems, machinery, spare parts, and wear material components, ensuring smooth operations for our customers.
•    Technical Evaluations: Analyze equipment and component failures to determine causes and implement solutions that keep machines running at peak performance.
•    Product & Service Promotion: Promote sales of OEM spare parts, wear components, and Metso products to customers while promoting our technical skills.
•    Supervision & Support: Oversee Field Service projects at customer sites, offering direct mechanical service and guiding field service technicians.
•    Inspection & Reporting: Conduct field inspections, escalate issues to technical support and engineering, and provide detailed reports on site visits, expenses, and time sheets.
•    Solution Support: Assist with quotations, define solutions for LCS (Life Cycle Services), and contribute to the technical support process, including warranty and Root Cause Analysis (RCA).

Who you are:
  We are looking for a motivated professional with the following qualities:

•    Effective ability to work by managing your own schedule and complete tasks with minimal supervision.
•    Effective communication and teamwork skills for collaborating with internal and external stakeholders.
•    A quick thinker, capable of making sound, accurate decisions on complex issues. •    Highly organized with a keen interest in detailed technical reporting and record-keeping.
•    Solid mechanical/electrical/instrumentation skills.
•    Comfortable reading technical drawings, using measurement tools, and interpreting imperial/metric measurements.
•    Willing and able to travel frequently (up to 6 weeks per trip) with potential for occasional international assignments.

What's in it for you?
 
•    An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change.
•    Wellbeing and safety - Benefit from occupational healthcare, Major medical insurance, healthy living rewards, mental well-being services.
•    Compensation and rewards - Global incentive program tied to business and performance targets.
•    Hybrid working possibilities - While we are big advocates of meeting and collaborating in person, we believe in promoting a flexible work environment.
•    A thriving culture - We are focused on developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is compelling and inclusive and unites our people to build a sustainable future together.
•    Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, inspiring projects, and global opportunities.
•    Worldwide support - Leverage our network of peers across the world, offering valuable assistance. We do things together, through open and transparent communication.
  
Get in touch
 
Want to rise above the possible with us? Click ‘Apply now’ to leave your application.
 
For additional information, you can call Diana Romero, at diana.romero@metso.com
 
We understand that some highly capable candidates might hesitate to apply for a role unless they meet every listed qualification. If you're excited about this role, we encourage you to apply even if you don't meet all the requirements. You may be the right candidate for the role.