Field Service Technician - Automation

Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life.

Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth’s natural resources.

Join nearly 18,000 Metsonites worldwide, each bringing unique expertise and experience to positive change. At Metso, you’re supported by a growth culture built on safety, wellbeing, inclusion and collaboration.

This is your opportunity to make an impact and rise above the possible.

Job posting end date: 05/27/2026

SERVICE TECHNICIAN – AUTOMATION. SPECIALISING IN MINERAL PROCESSING ANALYTICAL EQUIPMENT

Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.

At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.

Who we are?

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and process expertise.

Our Global Organisation strives on positive change to our World by offering sustainable solutions for their Mining equipment. Our people are highly motivated, self-automated and driven.

Our culture

Our values of high ambition-always, customer in centre, getting it done together and being open and honest guide our everyday decisions and way of working. They are the guiding principles we expect everyone to act accordingly, and we believe that by living our values we will build a common, thriving culture.

Metso is seeking a motivated, Service Technician to join our high achieving Service team specialising in Mineral Processing Analytical Equipment Inspections, Maintenance and Repairs.

About the role:

The successful applicant will play a crucial part in performing and coordinating service activities relating to our equipment including Metso Analyzer Installed Base, Particle Size Analysers (PSI) and Elemental Analysers (Courier) related spares, and wears, and providing customers with technical services support in conjunction with our sales team. In addition to this, other key responsibilities will include;

•           Provide hands-on service work on Metso Mineral Processing Analytical Equipment in the field at various customer sites.

•           Provide technical liaison services between customers, product divisions and sales personnel.

•           Perform technical evaluations and analyse equipment and machine component failures.

•           Supervise and oversee projects on customer sites.

•           Complete field machine inspections per global and customer procedures.

•           Escalate questions and analysis to Technical Support and Engineering.

•           Prepare post site visit reports, time sheets and expenses after site visits.

•           Support warranty process and Root Cause Analysis (RCA) where applicable.

About you:

•           An Electrical/ instrumentation trade qualification.

•           Programable Logic Controller & Distributed Control Systems experience advantageous.

•           High-level fault-finding aptitude.

•           Intermediate computer literacy in MS Office – Word and Excel.

•           Must have current motor vehicle license.

•           Must be physically fit and able to pass random medical and drug tests.

•           Excellent communication and interpersonal skills.

•           Ability to read and interpret electrical, pneumatic, hydraulic, and mechanical schematics.

•           Ability to work away from home, for extended periods and extended hours, on weekends or as required.

•           Clearly understand and competency in Risk management and safety rule compliance.

•           Full OEM training on Metso Analytical Equipment provided.

What's in it for you

• Extensive learning opportunities - ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
• Wellbeing and safety - benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services and engagement surveys.
• Annual bonus - global incentive programs tied to business and performance targets.
• Hybrid working possibilities - while we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.
• Worldwide support - leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.
• A thriving culture – we are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
• A work environment where safety is always the number one priority – both your physical and mental health is our priority
• A competitive base salary reflective of your skills and experience with annual incentive program
• Additional Annual Leave benefit - your health and wellbeing is a priority, increase your leave entitlement with every year you work at Metso.
• Gender neutral parental leave - 18 weeks paid in full
• Paid Volunteer Leave so you can give back to the local community or an organisation of your choice
• Comprehensive medical benefits including discounted private health insurance for employees and immediate family
• Novated lease - this benefit allows you to save on a new car and potentially enjoy significant tax savings
• Various leisure benefits including discounted car rental and accommodation for leisure travel around the world.

Metso is committed to pay equity and transparent reward practices globally. Compensation information is shared in line with local legislation and applicable recruitment practices.
 

How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.

Metso is headquartered in Espoo, Finland. At the end of 2025 Metso had close to 18,000 employees in around 50 countries, and sales in 2025 were about EUR 5.3 billion. Metso is listed on the Nasdaq Helsinki. 

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