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Technical Product Sales Manager

Primary Location: 

Adelaide, SA, AU Olympic Dam, SA, AU

Overview
This role is for a high-pace technical seller who can create opportunities, develop scope discovery, shape credible solutions, and close profitable deals.
The Technical Product Sales Manager is a full-cycle, opportunity-led sales role in the Chutes & Conveyors domain—driving funnel creation, value-based proposals, and negotiation through to close, with strong pricing discipline and commercial governance.
What you’ll do
  • Deliver a high standard of customer service by responding promptly, communicating clearly, and proactively managing customer expectations throughout the sales and delivery lifecycle.
  • Build strong, trust-based relationships with customers, ensuring a positive experience that drives repeat business and long-term partnerships.
  • Lead opportunities from identification to close.
  • Build and maintain a high-quality sales funnel aligned to growth objectives and ensure disciplined opportunity progression.
  • Maintain disciplined CRM usage with accurate forecasting and consistent pipeline reporting.
  • Conduct customer visits, site inspections, audits, and asset management assessments to uncover improvement opportunities.
  • Lead value co-creation sessions and problem-solving workshops to convert operational pain into quantified value.
  • Develop and present solution proposals including cost-benefit analysis and improvement recommendations/frameworks.
  • Own quotation quality and ensure profitability and risk assessment are built into each deal.
  • Maintain pricing discipline and ensure compliance with commercial and risk management procedures.
  • Monitor competitors, pricing dynamics, and customer trends; use insights to strengthen win strategies.
  • Collaborate with engineering, service, supply chain/operations to ensure solutions are feasible, deliverable, and competitive.
  • Support warranty processes and technical reviews, including inspection report assessments, recommendations, and solution definition.
 
What you’ll bring
  • Strong customer service background with a proven ability to manage customer relationships, handle issues professionally, and deliver a consistently high-quality customer experience.
  • Excellent communication and interpersonal skills, with a customer-first mindset and the ability to build rapport across all levels of an organisation.
  • Demonstrated success in controlling complex B2B/industrial opportunities through to commercial close, with a consistent track record of delivery.
  • Ability to proactively create opportunities and build the pipeline through structured opportunity identification and qualification.
  • Disciplined qualification and opportunity management—able to build a clear win plan, stakeholder map, and mutual action plan.
  • Strong value selling capability: translating operational issues into evidence-based value propositions and building value through the proposal and negotiation phases.
  • Commercial maturity: understands quotation quality, profitability, risk, and pricing discipline.
  • CRM discipline and forecasting hygiene in a funnel-driven sales environment.
  • Technical background in mining/material handling or heavy industry, with the ability to engage credibly on chute and conveyor applications.
  • Comfortable running site engagements (inspections, audits, assessments) and turning findings into commercially viable solutions.
Practical requirements
  • Be based in South Australia.
  • Relevant Trade and/or industry experience relating to chutes, chute linings and conveyor systems.
  • Current driver’s license and willingness to travel to customer sites.
  • Strong written and verbal English communication skills.
  • Experience in office suite and CRM systems (Salesforce preferred).
Why join
  • Extensive learning opportunities - ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
  • Wellbeing and safety - benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services, on-site gym, meal benefits, car/bicycle benefits, and engagement surveys.
  • Annual bonus - global incentive programs tied to business and performance targets.
  • Hybrid working possibilities - while we are big advocates of meeting and collaborating in  person, we believe in fostering a flexible work environment.
  • Worldwide support - leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.
  • A thriving culture – we are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
  • A work environment where safety is always the number one priority – both your physical and mental health is our priority.
  • A competitive base salary reflective of your skills and experience with annual incentive program.
  • Comprehensive medical insurance benefits Metso is an equal opportunity employer and encourages applications from a diverse range of suitably qualified candidates.

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