Technical Product Sales Manager
Primary Location:
Adelaide, SA, AU Olympic Dam, SA, AU
Overview
This role is for a high-pace technical seller who can create opportunities, develop scope discovery, shape credible solutions, and close profitable deals.
The Technical Product Sales Manager is a full-cycle, opportunity-led sales role in the Chutes & Conveyors domain—driving funnel creation, value-based proposals, and negotiation through to close, with strong pricing discipline and commercial governance.
What you’ll do
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Deliver a high standard of customer service by responding promptly, communicating clearly, and proactively managing customer expectations throughout the sales and delivery lifecycle.
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Build strong, trust-based relationships with customers, ensuring a positive experience that drives repeat business and long-term partnerships.
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Lead opportunities from identification to close.
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Build and maintain a high-quality sales funnel aligned to growth objectives and ensure disciplined opportunity progression.
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Maintain disciplined CRM usage with accurate forecasting and consistent pipeline reporting.
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Conduct customer visits, site inspections, audits, and asset management assessments to uncover improvement opportunities.
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Lead value co-creation sessions and problem-solving workshops to convert operational pain into quantified value.
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Develop and present solution proposals including cost-benefit analysis and improvement recommendations/frameworks.
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Own quotation quality and ensure profitability and risk assessment are built into each deal.
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Maintain pricing discipline and ensure compliance with commercial and risk management procedures.
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Monitor competitors, pricing dynamics, and customer trends; use insights to strengthen win strategies.
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Collaborate with engineering, service, supply chain/operations to ensure solutions are feasible, deliverable, and competitive.
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Support warranty processes and technical reviews, including inspection report assessments, recommendations, and solution definition.
What you’ll bring
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Strong customer service background with a proven ability to manage customer relationships, handle issues professionally, and deliver a consistently high-quality customer experience.
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Excellent communication and interpersonal skills, with a customer-first mindset and the ability to build rapport across all levels of an organisation.
- Demonstrated success in controlling complex B2B/industrial opportunities through to commercial close, with a consistent track record of delivery.
- Ability to proactively create opportunities and build the pipeline through structured opportunity identification and qualification.
- Disciplined qualification and opportunity management—able to build a clear win plan, stakeholder map, and mutual action plan.
- Strong value selling capability: translating operational issues into evidence-based value propositions and building value through the proposal and negotiation phases.
- Commercial maturity: understands quotation quality, profitability, risk, and pricing discipline.
- CRM discipline and forecasting hygiene in a funnel-driven sales environment.
- Technical background in mining/material handling or heavy industry, with the ability to engage credibly on chute and conveyor applications.
- Comfortable running site engagements (inspections, audits, assessments) and turning findings into commercially viable solutions.
Practical requirements
- Be based in South Australia.
- Relevant Trade and/or industry experience relating to chutes, chute linings and conveyor systems.
- Current driver’s license and willingness to travel to customer sites.
- Strong written and verbal English communication skills.
- Experience in office suite and CRM systems (Salesforce preferred).
Why join
- Extensive learning opportunities - ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
- Wellbeing and safety - benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services, on-site gym, meal benefits, car/bicycle benefits, and engagement surveys.
- Annual bonus - global incentive programs tied to business and performance targets.
- Hybrid working possibilities - while we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.
- Worldwide support - leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.
- A thriving culture – we are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
- A work environment where safety is always the number one priority – both your physical and mental health is our priority.
- A competitive base salary reflective of your skills and experience with annual incentive program.
- Comprehensive medical insurance benefits Metso is an equal opportunity employer and encourages applications from a diverse range of suitably qualified candidates.